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News : VoIPstudio Launches New Chrome Extension

#contactcenterworld, @voipstudio

Milwaukee WI, USA, April, 2019 -- VoIPstudio is excited to announce the launch of a new extension for Google’s Chrome browser, which includes complete softphone capabilities and enables new click-to-call functionality.

The plugin, available as an extension from Chrome Web Store, integrates the existing VoIPstudio desktop softphone directly with the Chrome browser, enabling subscribers to access all of their standard features. 

"The new extension brings another level of flexibility and convenience for our users, who often use multiple devices," commented Rob Seymour, Marketing Director of VoIPstudio. "It provides all the features of a softphone but does not require the download of any new software. It’s particularly useful for call centre agents, who can simply login via a browser to enable access to their features and call history," he added.

While Chrome supports capabilities such as WebRTC, these are not generally available across all browsers and versions, so the integrated extension solves this problem for businesses that wish to use browser-capabilities alongside traditional devices.

#contactcenterworld, @voipstudio

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prweb.com


About VoIPstudio:
Company LogoVoIPStudio is a professional-grade  business VoIP phone service, available at  consumer-level pricing. What makes us special is that we provide all the features and functions with all of our VoIP plans. We don’t hide features or ‘do upgrades’ which means that everybody can use advanced features such as a  virtual switchboard,  virtual numbers,  conference calling, ACD queues,  call recording,  call waiting, a  company directory and so much more. This make VoIPstudio perfect for running a Contact Center!
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Today's Tip of the Day - Make Self Service A Breeze

Read today's tip or listen to it on podcast.

Published: Wednesday, April 17, 2019

Printer Friendly Version Printer friendly version

2021 Buyers Guide Recruitment Products/Services

 
1.) 
Emmersion

Automated Language Testing
Emmersion offers automated assessments to quickly and accurately test speaking, writing, and grammar fluency in 9 languages and counting. We help contact centers improve CSAT scores by screening for top talent and retaining top performers.

2.) 
MainTrax

HireTrax
HireTrax, MainTrax's standalone pre-hire virtual interviewing solution, automatically analyzes the behavioral characteristics found in each candidate's VOICE to help you select reps better suited for the specific job at hand. After all, agents speak with your customers for hours each day so it's vital they possess the behavioral characteristics and personality traits necessary to be successful. By picking those with tendencies of empathy and positive behavioral traits, you'll have a higher caliber of candidates who will perform better on the job and stay.

3.) 
Orion Learning Services Inc.

Assessments for Recruitment, Talent Management, Succession Planning
Looking for assessment tools to help you recruit faster, better and more accurately?

Orion Learning offers a full suite of assessment tools designed to target and report on candidate potential. Our tools are used for recruitment, talent management, succession planning and coaching/mentoring. All of the tools are delivered online and the reports are available online and will provide you with an amazing view of the candidate/individual's potential, interview questions, coaching/mentoring steps and much more.

If you're looking to find the candidate/individual with the highest potential, call Orion today!

4.) 
Vads

VADS Recruitment Services
VADS Indonesia provides a recruitment process with strict selection with various requirements according to client needs. VADS Indonesia also has a database of trained candidates so that it can meet the agent needs quickly and in large numbers.

5.) 
SalesMatch Ltd

Contact Centre Behavioural Assessments
SalesMatch is an intelligent web based sales and contact centre behavioural assessment platform. It is based on the well known, tried and tested DISC psychometric theory, used by thousands of organisations round the world.

- Reduces Agent Attrition - By selecting the right agent for the role
- Increases Performance - By matching the character profile to the task
- Reduces Time Off - A well matched profile to the role reduced work
stress
- Reduces Recruitment Costs - By early identification of the right candidates

Putting the right person in the job role has become the key focus in the drive...
(read more)

6.) 
TactiCall Recruitment Services

TactiCall Recruitment Services
Permanent Placement
Temporary / Labour Hire / Contingent and Contract Hire
Recruitment Consulting Services
Assessment Centre Design and Facilitation
 

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