News : Volia Expands Call Centre Services
Jan 9, 2014 -- Ukrainian cable operator Volia reported that it has added a second telephone number for its call centres in 20 cities across the country.
The decision was taken due to the overload of info lines and difficulty reaching the call centres during peak hours.
Alternative numbers are now accessible in Vinnitsya, Dnipropetrovsk, Zaporizhzhya, Kirovograd, Krivy-Rih, Lutsk, Lviv, Makiyvka, Novomoskovsk, Poltava, Rivne, Sebastopol, Simferopol, Sumi, Ternopil, Kharkiv, Kherson, Khmelnitskiy, Cherkasi and Chernovtsi. Call centre support is also accessible online, as well as over Facebook, Twitter and Russian social network Vkontakte.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Agents Are Still Important!
More Editorial From Volia
VOLIA was founded in 2002 as a cable analogue operator. Today VOLIA is a Ukrainian nationwide provider of entertainment, communications and information products that offers a set of modern telecommunication services: analog, digital & HDTV, interactive TV “VOLIA Smart HD” by OTT technology, high-speed Internet and services of the biggest Ukrainian data-centre.
Published: Monday, January 13, 2014