News : Volunteers Snubbed in Hiring Process
May 9, 2014 -- Ekurhuleni metro has made it clear that to be a volunteer does not guarantee one a permanent job.
This was after 20 volunteers who had worked between two and six years cried foul after they were not considered for permanent employment at the new call centre in Bedfordview.
The centre was officially opened by mayor Mondli Gungubele who then revealed that more than 200 call centre agents had been hired permanently.
Disgruntled volunteers are not taking the fact they have been left out in the cold, instead they went to radio stations and other media platforms to voice their dissatisfaction.
Thandeka Msomu, 27, from Tembisa, is one of the unhappy volunteers. "I have been unemployed since completing my matric in 2005. I went to volunteer in 2011 hoping that I would be the first to be considered when there were available posts. I am heart broken," she said.
The city’s spokesperson, Themba Gadebe, said: "I can confirm that there were individuals who applied to volunteer in the call centre, they were given an opportunity and were registered as volunteers."
Gadebe said that they were volunteers and came on their own time. He said that if the municipality called volunteers to render a service, they got paid an out of pocket allowance in terms of the approved tariff.
"Any permanent position that becomes vacant, gets advertised in accordance with the law. Any South African citizen, including volunteers, who meet the requirements of such a position, is welcome to apply. Once such a position is advertised, the council policy on recruitment and selection is considered," Gadebe said.
The council policy on recruitment and selection is the one that determines the best candidate for the job. "It is incorrect to suggest that the municipality snubbed volunteers because there was no contract," he said. Gadebe assured residents that the centre is fully functional.
Posted by Veronica Silva Cusi, news correspondent
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About Ekurhuleni Metropolitan Municipality:
Ekurhuleni Metropolitan Municipality is a metropolitan municipality that forms the local government of the East Rand region of Gauteng, South Africa. The name Ekurhuleni means place of peace in Tsonga.
Published: Friday, May 9, 2014