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News : Vonage Accelerates Expansion in Asia Pacific with Melbourne Office and Appointment of General Manager

#contactcenterworld, @vonage

Melbourne, Australia, Oct, 2019 -- Vonage (NYSE:VG), a global business communications provider, is continuing its expansion throughout the Asia-Pacific (APAC) region with a second Australia office. Located in Melbourne, the office will provide a facility for the company’s sales and customer support teams, while offering capacity for substantial growth.

The new office, on Collins Street, in the heart of the city, is an integral part of Vonage’s plans for expansion throughout Australia, where it already has an office in Sydney, and the broader Asia-Pacific region. It follows the appointment of Adam Savage as APAC General Manager for Vonage’s Applications Group, offering contact centre and unified communications. 


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Adam Savage, APAC General Manager for Vonage’s Applications Group, comments, "We have a fantastic opportunity to enable customers to address the challenges of delivering greater efficiency, effectiveness and business insight, while empowering them to offer incredible service to their customers. We have kept an accelerated growth rate in APAC and have scaled our staff to match our ongoing market penetration. Our new office in Melbourne will enable us to expand further and serve more customers with more efficiency."

"Vonage has an established presence throughout Asia Pacific and is investing further in the Australian market to meet the growing demand for business cloud communications," said Alan Masarek, CEO of Vonage. "We are the only cloud communications company to combine deep CRM integrations with the full range of programmable communications used by a business's employees and customers."

Masarek continues, "An integrated communications experience is critical as businesses undergo digital transformation and we’re proud to not only be driving great experiences for our customers but are also helping them create great experiences for their own customers and employees."

#contactcenterworld, @vonage

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com


About Vonage:
Company LogoVonage (NYSE: VG) is a provider of communications services connecting individuals through broadband devices worldwide. Our technology serves approximately 2.4 million subscribers. We provide communication solutions that offer flexibility, portability and ease-of-use. Our Vonage World plan offers unlimited calling to more than 60 countries with popular features like call waiting, call forwarding and voicemail - for one low monthly rate. Vonage Holdings Corp. is headquartered in Holmdel, New Jersey. Vonage is a registered trademark of Vonage Marketing Inc., a subsidiary of Vonage Holdings Corp.
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Today's Tip of the Day - Customers Wary Of Fraud Calls

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Published: Thursday, October 24, 2019

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Although the customer-facing type of tasks is essential to good customer experience, tasks being done in the background is as important.

Tru29 has been providing this type of outsourcing solutions to various businesses across the globe so you can be assured of a reliable and experienced workforce.
 

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