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News : Vonage Accelerates Expansion in Asia Pacific with Melbourne Office and Appointment of General Manager

#contactcenterworld, @vonage

Melbourne, Australia, Oct, 2019 -- Vonage (NYSE:VG), a global business communications provider, is continuing its expansion throughout the Asia-Pacific (APAC) region with a second Australia office. Located in Melbourne, the office will provide a facility for the company’s sales and customer support teams, while offering capacity for substantial growth.

The new office, on Collins Street, in the heart of the city, is an integral part of Vonage’s plans for expansion throughout Australia, where it already has an office in Sydney, and the broader Asia-Pacific region. It follows the appointment of Adam Savage as APAC General Manager for Vonage’s Applications Group, offering contact centre and unified communications. 

Adam Savage, APAC General Manager for Vonage’s Applications Group, comments, "We have a fantastic opportunity to enable customers to address the challenges of delivering greater efficiency, effectiveness and business insight, while empowering them to offer incredible service to their customers. We have kept an accelerated growth rate in APAC and have scaled our staff to match our ongoing market penetration. Our new office in Melbourne will enable us to expand further and serve more customers with more efficiency."

"Vonage has an established presence throughout Asia Pacific and is investing further in the Australian market to meet the growing demand for business cloud communications," said Alan Masarek, CEO of Vonage. "We are the only cloud communications company to combine deep CRM integrations with the full range of programmable communications used by a business's employees and customers."

Masarek continues, "An integrated communications experience is critical as businesses undergo digital transformation and we’re proud to not only be driving great experiences for our customers but are also helping them create great experiences for their own customers and employees."

#contactcenterworld, @vonage

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com


About Vonage:
Company LogoVonage (NYSE: VG) is a provider of communications services connecting individuals through broadband devices worldwide. Our technology serves approximately 2.4 million subscribers. We provide communication solutions that offer flexibility, portability and ease-of-use. Our Vonage World plan offers unlimited calling to more than 60 countries with popular features like call waiting, call forwarding and voicemail - for one low monthly rate. Vonage Holdings Corp. is headquartered in Holmdel, New Jersey. Vonage is a registered trademark of Vonage Marketing Inc., a subsidiary of Vonage Holdings Corp.
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Today's Tip of the Day - SWAT Team

Read today's tip or listen to it on podcast.

Published: Thursday, October 24, 2019

Printer Friendly Version Printer friendly version

2021 Buyers Guide Recruitment Products/Services

 
1.) 
MainTrax

HireTrax
HireTrax, MainTrax's standalone pre-hire virtual interviewing solution, automatically analyzes the behavioral characteristics found in each candidate's VOICE to help you select reps better suited for the specific job at hand. After all, agents speak with your customers for hours each day so it's vital they possess the behavioral characteristics and personality traits necessary to be successful. By picking those with tendencies of empathy and positive behavioral traits, you'll have a higher caliber of candidates who will perform better on the job and stay.
PH: 612-817-4090

2.) 
Orion Learning Services Inc.

Assessments for Recruitment, Talent Management, Succession Planning
Looking for assessment tools to help you recruit faster, better and more accurately?

Orion Learning offers a full suite of assessment tools designed to target and report on candidate potential. Our tools are used for recruitment, talent management, succession planning and coaching/mentoring. All of the tools are delivered online and the reports are available online and will provide you with an amazing view of the candidate/individual's potential, interview questions, coaching/mentoring steps and much more.

If you're looking to find the candidate/individual with the highest potential, call Orion today!
PH: 1-416-992-5158

3.) 
Vads

VADS Recruitment Services
VADS Indonesia provides a recruitment process with strict selection with various requirements according to client needs. VADS Indonesia also has a database of trained candidates so that it can meet the agent needs quickly and in large numbers.
PH: 0217991445

4.) 
SalesMatch Ltd

Contact Centre Behavioural Assessments
SalesMatch is an intelligent web based sales and contact centre behavioural assessment platform. It is based on the well known, tried and tested DISC psychometric theory, used by thousands of organisations round the world.

- Reduces Agent Attrition - By selecting the right agent for the role
- Increases Performance - By matching the character profile to the task
- Reduces Time Off - A well matched profile to the role reduced work
stress
- Reduces Recruitment Costs - By early identification of the right candidates

Putting the right person in the job role has become the key focus in the drive...
(read more)
PH: +44 1983 303011

5.) 
TactiCall Recruitment Services

TactiCall Recruitment Services
Permanent Placement
Temporary / Labour Hire / Contingent and Contract Hire
Recruitment Consulting Services
Assessment Centre Design and Facilitation
PH: 07 3831 6333
 

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