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News : Vonage Announces Launch of Redesigned Channel Partner Program and Partner Experience Portal

#contactcenterworld, @vonage

Holmdel, NJ, USA, May 5, 2021 -- Vonage (Nasdaq: VG), a global provider in cloud communications helping businesses accelerate their digital transformation, has introduced a redesigned Channel Partner Program, and a new Partner Experience Portal as a part of Vonage Accelerate, the Company's strategic growth initiative to accelerate and amplify focus, investments and efforts in the Channel. Launched in March 2021, these enhanced capabilities are driving the continued success of channel partners across the globe, empowering them to create successful customer outcomes, accelerate their business growth and expand their revenue potential.

The newly-launched Partner Program and Portal support the strong growth of the Vonage Channel, a core part of the Company's overall growth strategy. With these new capabilities and by leveraging the Vonage Communications Platform (VCP), a single cloud communications platform that powers customers' and partners' global engagement solutions using APIs, Unified Communications and Contact Center innovations, Vonage partners can ensure their customers stay connected and drive great experiences - regardless of location or channel.

"Our channel partners are one of our most important relationships," said Vonage Channel Chief Jim Regan. "We heard our partner feedback and enhanced our Channel Partner Program and Partner Experience Portal, doubling down on our commitment to helping them succeed by continuing to invest in our Channel model, tools, and infrastructure to support our partners in key markets and make it even easier for them to do business with us."

Providing a better path to growth and richer benefits to its growing partner community, these enhancements also open up opportunities for new partner types - VARs, Resellers, distributors and Referral partners -- and new markets across EMEA, Canada, Australia and New Zealand.

Added Regan, "The way we work has fundamentally changed and now, more than ever, businesses rely on cloud communications to seamlessly connect employees, customers and partners across the globe to drive better engagement experiences and business outcomes. Vonage is committed to bringing those solutions to customers in partnership with our trusted partner community."

"One of the reasons Sandler Partners has been such a long-time partner of Vonage is that Vonage is easy to do business with. They've made a real commitment to their partners and it is reflected in their product offering as well as their continued investment in the channel," said Paul Seeley, Senior Vice President for Sandler, a Vonage Pinnacle Partner. "With dynamic programs, incentives, training and enablement tools, Vonage makes it easy for us to be successful and enables us to help our customers win."

"At Telarus, we are proud of our commitment to providing our partners with the tools, technology, and ongoing support they need to compete in the new modern workplace," said Shane Speakman, Vice President of UCaaS for Telarus, a Vonage Pinnacle Partner. "Our longstanding partnership with Vonage is a testament to this shared customer-first approach to doing business. The Vonage Channel Partner Program and tools like the Partner Experience Portal enable us to continue to put the customer first and provide the Telarus team with everything they need. It includes training, marketing collateral assets, sales support, and more - to help our partners and us succeed."

#contactcenterworld, @vonage

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prnewswire.com


About Vonage:
Company LogoVonage (NYSE: VG) is a provider of communications services connecting individuals through broadband devices worldwide. Our technology serves approximately 2.4 million subscribers. We provide communication solutions that offer flexibility, portability and ease-of-use. Our Vonage World plan offers unlimited calling to more than 60 countries with popular features like call waiting, call forwarding and voicemail - for one low monthly rate. Vonage Holdings Corp. is headquartered in Holmdel, New Jersey. Vonage is a registered trademark of Vonage Marketing Inc., a subsidiary of Vonage Holdings Corp.
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Today's Tip of the Day - CRM Technology

Read today's tip or listen to it on podcast.

Published: Friday, May 7, 2021

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2021 Buyers Guide Automated Call Distributors

 
1.) 
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565

2.) 
Teckinfo Solutions Pvt. Ltd.

InterDialog UCCS
InterDialog UCCS inbound call center software caters to all incoming customer requests. These incoming requests can come through any channel of customer’s choice e.g. voice, video, email, chat, WhatsApp, facebook etc.. company page or from an integrated website chat. Using InterDailog UCCS call centers can respond to inquiries of the customers and they can also register the complaints of customer as a customer support desk.

3.) 
voiptime

Voiptime Contact Center
Our contact center solution allows processing the high volume of client requests from different channels (voice, webchat, email, web callbacks), running massive outbound dialing campaigns, and makes all call center operations visible for management. Voiptime Cloud Contact Center is a professional calling solution for outbound and inbound calls. It’s a plug-and-play software that immediately increases the productivity of your call center department. With the help of our solution you are able to:
- Automate lead prospecting and have 4x more live conversations daily;
- Increase the agent occupancy up to 80-90% with the help of the fastest Predictive dialer;
- Smooth out the peaks of calls by...
(read more)
PH: 1-720-362-5005
 

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