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News : Vonage Named a Winner in Cloud Awards for Best Use of AI

#contactcenterworld, @vonage

Holmdel, NJ, USA, Feb 2023 - Vonage, a company in cloud communications helping businesses accelerate their digital transformation, has been named a winner in the 2022-2023 Cloud Awards. The Company received the Best Use of Artificial Intelligence in Cloud Computing for its low code/no code solution Vonage AI Studio.

"To be named a winner in this year's Cloud Awards is a special honor and we are thrilled to be recognized for Vonage's contribution to the innovation of cloud technologies," said Savinay Berry, EVP of Product and Engineering for Vonage. "With AI Studio, today's businesses have the tools to engage with their customers across all modes of communication, easily building the kinds of engagement solutions, automated messaging and speech-enabled applications that drive unique customer journeys and long lasting customer loyalty."

With AI Studio, today's businesses have the tools to engage with their customers across all modes of communication.

"Vonage is an admirable winner of The Cloud Awards as their AI Studio solution takes the industry a step forward," said James Williams, Head of Operations for The Cloud Awards. "There were many innovative solutions among the finalists, but Vonage's solution proved to the judging panel it was a clear choice for selection as the ultimate category winner."

#contactcenterworld, @vonage

Posted by Veronica Silva Cusi, the news correspondent
Source: https://www.prnewswire.com/


About Vonage:
Company LogoVonage (NYSE: VG) is a provider of communications services connecting individuals through broadband devices worldwide. Our technology serves approximately 2.4 million subscribers. We provide communication solutions that offer flexibility, portability and ease-of-use. Our Vonage World plan offers unlimited calling to more than 60 countries with popular features like call waiting, call forwarding and voicemail - for one low monthly rate. Vonage Holdings Corp. is headquartered in Holmdel, New Jersey. Vonage is a registered trademark of Vonage Marketing Inc., a subsidiary of Vonage Holdings Corp.
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Today's Tip of the Day - 100% Recording

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Published: Friday, February 10, 2023

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2024 Buyers Guide Automated Call Distributors

 
1.) 
Premium Listing
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.


2.) 
Teckinfo Solutions Pvt. Ltd.

InterDialog UCCS
InterDialog UCCS inbound call center software caters to all incoming customer requests. These incoming requests can come through any channel of customer’s choice e.g. voice, video, email, chat, WhatsApp, facebook etc.. company page or from an integrated website chat. Using InterDailog UCCS call centers can respond to inquiries of the customers and they can also register the complaints of customer as a customer support desk.
 

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