#contactcenterworld, @vonage
Tokyo, Japan, May 18, 2023 - Vonage, a global provider in cloud communications helping businesses accelerate their digital transformation, announced a new collaboration with KDDI Web Communications, Inc that will bring the Vonage Communications Platform to customers in Japan, targeting this autumn.
The fully-programmable Vonage Communications Platform (VCP) enables businesses to transform how they communicate and operate - providing the flexibility required to create meaningful engagements. VCP allows for the integration of video, voice, chat, messaging, AI and verification into existing products, workflows and systems, while Vonage’s conversational commerce application enables businesses to create AI-powered omnichannel experiences that boost sales and increase customer satisfaction.
KDDI Web Communications plans to start trial service provision of Vonage’s communications solutions this summer, with the aim of growing its clients’ businesses by moving KDDI Web Communications business to Vonage to provide new and broader forms of communications, leveraging Vonage’s experience and expertise.
"We’re excited to partner with KDDI Web Communications to enable more businesses in Japan to take advantage of Vonage’s customer engagement platform," said Tetsuro Nishimura, Country Manager, Japan, at Vonage. "This partnership not only offers us a great opportunity to innovate and grow together in Japan, but also to enable more businesses to differentiate themselves and create meaningful connections, conversations and engagements with customers."
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com
About Vonage:
Vonage (NYSE: VG) is a provider of communications services connecting individuals through broadband devices worldwide. Our technology serves approximately 2.4 million subscribers. We provide communication solutions that offer flexibility, portability and ease-of-use. Our Vonage World plan offers unlimited calling to more than 60 countries with popular features like call waiting, call forwarding and voicemail - for one low monthly rate.
Vonage Holdings Corp. is headquartered in Holmdel, New Jersey. Vonage is a registered trademark of Vonage Marketing Inc., a subsidiary of Vonage Holdings Corp.
Published: Friday, May 19, 2023
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