News : Vonage Wins 2019 ContactCenterWorld Top Ranking Performer Award
Holmdel, NJ, USA, July, 2019 -- Vonage (NYSE:VG), a global business cloud communications provider, announced that ContactCenterWorld, the world’s largest contact centre and customer engagement association, has named Dave D'Arcy, its Senior Director of Customer Support and Service Delivery, as winner of its Top Ranking Performer Award for Best Leader.
"I’m delighted to have won this prestigious award from ContactCenterWorld", said Dave D'Arcy, Senior Director of Customer Support and Service Delivery at Vonage. "We are leveraging Vonage Business Cloud, along with our cloud contact centre and communications APIs, to build combination packaged solutions for our customers, for a truly integrated end-to-end communication experience. This recognition bolsters our pledge to help our customers improve and compete on customer experience to grow their businesses".
Sponsor message - content continues below this message
Employee Engagement Awards NOW OPEN!
Enter your center,and compete for this prestigious award to attract new staff and show investors and customers you are #1 in your nation!!
Content continues ….
In its 14th year, the ContactCenterWorld Top Ranking Performers Awards is a global awards programme devoted to the contact centre and customer experience industry. More than 1,500 entries from organisations and individuals in 50 nations were submitted this year, with winners in Europe, Middle East & Africa (EMEA) announced at a ceremony during a gala dinner at the Palais Wertheim in Vienna on 27 June. Winners will now compete in the world finals in December.
Raj Wadhwani, President of ContactCenterWorld, commented, "Recognising the achievements of these awards winners is important to showcase the dynamic nature of this growing industry and to highlight the importance of sharing knowledge and inspiration. These companies just get better and better because they learn in the process of entering and competing! – I am blown away this year with their ideas – so many big brands are falling behind because they are complacent and think they are good – you have to come here to compete and benchmark to really know how far, and these entrants in EMEA are amazing!"
The ContactCenterWorld.com awards are regarded as the most prestigious global awards program in the industry - some even refer to them as being like the Olympics! Started in 2006 the awards are also fair, unbiased and valuable
Find out more about awards from ContactCenterWorld.com Awards at www.contactcenterworld.com/awards
Find out more about ContactCenterWorld.com events at www.contactcenterworld.com/conferences
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Complaints By E-mail
More Editorial From Vonage
Vonage (NYSE: VG) is a provider of communications services connecting individuals through broadband devices worldwide. Our technology serves approximately 2.4 million subscribers. We provide communication solutions that offer flexibility, portability and ease-of-use. Our Vonage World plan offers unlimited calling to more than 60 countries with popular features like call waiting, call forwarding and voicemail - for one low monthly rate. Vonage Holdings Corp. is headquartered in Holmdel, New Jersey. Vonage? is a registered trademark of Vonage Marketing Inc., a subsidiary of Vonage Holdings Corp.
ContactCenterWorld.com – is the website for the Global Association for Contact Center and Customer Engagement Best Practices. The association has a truly global footprint and supports 200,000 members from enterprises large and small with ideas, information and support tools including best practice awards, conferences and certification. Join today, FREE personal membership available at this link https://www.contactcenterworld.com/register.aspx and start networking and learning best practices. Contact Center World. (www.ContactCenterWorld.com), The Global Association for Contact Center & Customer Engagement Best Practices.
Published: Tuesday, July 16, 2019
Teleopti is a global provider of workforce management (WFM) software, offering a WFM solution that is sophisticated, localised and easy to use. Teleopti focuses on helping contact centers, back office...
NOS is a telecommunications and entertainment group which offers fixed and mobile next generation solutions for Pay TV, internet, voice and data to all market segments - Residential, Personal, Corpora...
|REACH for Telecom|
Reach is a Palestinian contact center for outsource telecommunications. Established in 2009, Reach is a member of PALTEL companies, offering performance-driven services, through multi-communication ch...
TELUS International - a global contact center outsourcing, BPO and ITO company with delivery centers around the world, including in Canada, the United States, Central America, Europe and Asia. TELUS I...