News : Voxsmart Launches Breakthrough Mobile Call Recording Service
London/Nov 26, 2013 -- Voxsmart, a supplier of regulatory compliant mobile call recording, announces VSmart: a new service that is the first to fully meet both the FCA regulations in the UK - and upcoming Dodd Frank legislation in the USA - across all communications on any Smartphone, on any network, regardless of location.
For the first time, VSmart will enable regulated organisations to record and store all of each individual trader’s mobile voice calls - including calls made over Wifi using VoIP services - as well as text and instant messaging traffic, all with no delay to call set-up time and no need to change SIM card or network.
"Before VSmart," said Voxsmart Executive Chairman Graham Rivers, "the only ways to fully meet FCA regulations was to either ban traders from using mobiles – which is not sustainable - or insist on using our original service using BlackBerry handsets. Nothing else could fully capture all the communications or provide the international coverage.
Rivers said that the VSmart service will be rolled out this year and during the early part 2014 across BlackBerry, Android, iPhone and Windows handsets. The VSmart platform offers a choice of either a fully secure cloud-based managed service or it can be integrated with users’ existing on-premise recording systems.
"We are already trialling the VSmart BlackBerry service," Rivers added, "and that will be the first version to fully launch enabling our existing customers to quickly upgrade their current service. The Android version will be added early in the first quarter of next year, with iPhone and Windows mobile close behind."
Posted by Veronica Silva Cusi, news correspondent
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Founded in 2006 and headquartered in the heart of the City of London, Voxsmart is the leading provider of applications to record mobiles for regulatory compliance. Voxsmart’s solutions have been deployed to more than 10,000 traders globally and provide a secure, cost effective and reliable service that is easy to use, manage and deploy.
Published: Wednesday, November 27, 2013