News : Voxsmart Teams Up with Fonetic as VSmart Goes Live
London, April 3, 2014 -- Voxsmart, a supplier of regulatory compliant mobile call recording, announces it had entered into a partnership agreement with Fonetic, a compliance reporting and analysis system. The agreement will enable Voxsmart to integrate Fonetic services to its new, third-generation VSmart platform and enable both real-time analysis and interrogation and retrieval of stored mobile call recordings.
As a result, VSmart users will be able to manage and control an extensive range of reporting scenarios built around Fonetic's speech analytics capabilities. Users will be able to qualify voice and text interactions based on their content, to reconstruct a trade by locating all the interactions associated to it, identify risk patterns and highlight threats to compliance policies. By integrating with Fonetic, Voxsmart's flagship VSmart compliance solution will be able to provide enhanced enquiry, real-time analysis and reporting capability for all recorded mobile calls and messaging.
"The compliance demands of international regulators require ever greater transparency and faster response to enquiries and this places a considerable burden on regulated companies. Having the Voxsmart and Fonetic integrated solution available to them will vastly improve their ability to self-monitor and shorten enquiry time," said Voxsmart CEO Graham Rivers.
Juan Manuel Soto, CEO of Fonetic commented: "Customers are demanding complete solutions rather than individual products and services and this integration with Voxsmart is designed to meet those needs on a global basis. By partnering in this way, we can ensure that all the parts work together from day one and allow Financial Institutions to build their compliance defences faster than ever before while at the same time offering more capability, enhanced monitoring and greater flexibility in terms of handset and network choice."
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Founded in 2006 and headquartered in the heart of the City of London, Voxsmart is the leading provider of applications to record mobiles for regulatory compliance. Voxsmart’s solutions have been deployed to more than 10,000 traders globally and provide a secure, cost effective and reliable service that is easy to use, manage and deploy.
Published: Friday, April 4, 2014