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StoreNews : Voys Integrates WhatsApp in Contact Centre Platform
#contactcenterworld
Amsterdam, The Netherlands, March 3, 2016 -- Dutch business services provider Voys announced that it's integrated WhatsApp in its communications platform Voys One, for use in call centres.
The system gives businesses real-time insight into use of WhatsApp by customer service agents and clients.
#contactcenterworld 
Posted by Veronica Silva Cusi, news correspondent
Source: http://www.telecompaper.com
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Published: Friday, March 4, 2016
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