News : VOZIQ Receives Best of Reston 2015 Award
West Virginia -- Each year, the Reston Award Program identifies companies that have achieved exceptional success in their local community and business category. These are local companies that enhance the positive image of small business through service to their customers and our community.
VOZIQ offers predictive text analytics solutions that improve customer experience, reduce customer churn, and improve operational efficiency within enterprise contact centers.”We’re extremely proud of this recognition for our commitment to the North Virginia technology community,” said Suresh Akula, Founder and CTO of VOZIQ. “We are happy to host our SaaS solution in Dulles Technology Corridor, which is rapidly emerging as the hub of innovative businesses who benefit from a healthy mix of Internet infrastructure, startup spirit, and research and academics,” said Akula.
Today's Tip of the Day - Answering Customers’ Questions
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VOZIQ is Washington, D. C.-based company which offers customer experience analytics solutions and services to contact centers. Driven by proprietary analytics technology, these solutions and services help businesses answer the most crucial questions about customer experience. This analysis is based on applying cloud based text analytics on agent notes and interaction data from various sources like call centers, customer surveys, IVR data etc
Published: Tuesday, January 5, 2016