News : VXI Celebrates 5 Years in Downtown Youngstown
Youngstown, Ohio, Oct 3, 2014 -- A Youngstown business celebrated its five year anniversary in downtown on Friday.
VXI Global Solutions call center started out with 50 employees and now has more the 1,100 on staff.
Employees were awarded certificates for their time with the company.
Company spokesperson Greg Ouimet said the business is still growing.
"We had a lot of support from our clients locally, like having the business here," said Ouimet. "We are going to continue to look for opportunities to expand as we go into 2015."
VXI added 200 positions so far this year.
Posted by Veronica Silva Cusi, news correspondent
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About VXI Global Solutions:
VXI supports multiple types of interactions across multiple channels. Our experience includes product/services inquiries and lead generation, customer care, sales, retention, as well as technical support of hardware/software and other products. In addition we perform application processing, data entry, research & adjustments, early stage collections, fulfillment, and post call surveys. We can assist clients via voice, IVR, chat, email, and text. Specifically our services include the following Business Process Outsourcing • Customer Care • Inbound/ Outbound Sales • Technical Support • Multi-Channel Solutions • Retention and Loyalty Programs • Back office Support Information Technology Outsourcing: • Application Maintenance and Testing • Global Release and Localization • Quality Assurance and Testing • Software Development • Research & Development Operations • Systems Management • Database Analysis • Technical Support • Database Management • Infrastructure Management • Digital Care Services • Software Development • QA / Functional Testing - Interoperability • Globalization
Published: Monday, October 6, 2014