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News : VXI Global Solutions Calls on HireIQ to Improve Applicant Selection
Atlanta, GA, March 4, 2014 -- HireIQ Solutions, a provider in predictive analytics and virtual talent acquisition solutions for customer-facing organizations, announces that VXI Global Solutions, a customer experience and information technology outsourcer, has selected the company to help it transform its recruiting and hiring. The company’s cloud-based virtual interviewing software is being implemented to streamline the hiring process, reduce time-to-fill and increase employee retention.
"Speed-to-hire, quality-of-hire and employee retention are significant competitive differentiators for VXI," said Albert Galarza, VXI’s vice president of human resources. "Even small improvements in these metrics can yield significant benefits in terms of margin, profitability and client retention. HireIQ has proven itself to be a valuable partner in this regard. For example, the use of its virtual interviewing platform, InterviewIQ, has already improved our Talent Acquisition practices including quality of hire and likelihood of superior employee performance."
Posted by Veronica Silva Cusi, news correspondent
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About VXI Global Solutions:
VXI supports multiple types of interactions across multiple channels. Our experience includes product/services inquiries and lead generation, customer care, sales, retention, as well as technical support of hardware/software and other products. In addition we perform application processing, data entry, research & adjustments, early stage collections, fulfillment, and post call surveys. We can assist clients via voice, IVR, chat, email, and text. Specifically our services include the following Business Process Outsourcing • Customer Care • Inbound/ Outbound Sales • Technical Support • Multi-Channel Solutions • Retention and Loyalty Programs • Back office Support Information Technology Outsourcing: • Application Maintenance and Testing • Global Release and Localization • Quality Assurance and Testing • Software Development • Research & Development Operations • Systems Management • Database Analysis • Technical Support • Database Management • Infrastructure Management • Digital Care Services • Software Development • QA / Functional Testing - Interoperability • Globalization
About HireIQ Solutions:
HireIQ Solutions, Inc. helps customer service organizations improve hiring decisions, reduce recruiting costs and increase talent performance using its proven predictive performance technology. HireIQ’s flagship product, InterviewPlus, uses rich media, web and voice response technologies to automate the phone screening process, resulting in better-qualified candidates presented during the hiring process. Employees hired using HireIQ’s suite of talent performance optimization products demonstrate increased speed to competency, reduced attrition and improved sales and service performance.
Published: Thursday, March 6, 2014