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News : VXI Global Solutions Tucson Call Center to Hire 200
April 29, 2014 -- VXI Global Solutions, a Los Angeles-based customer service and business services provider, is hiring 200 people to staff a new call center in Tucson.
The Tucson contact center is at 6730 South Tucson Blvd., formerly home to Texas Instruments. The center, near Tucson International Airport is expected to open in early May, and the company says it will hire 200 workers by August.
Albert Galarza, the company’s vice president of human resources, said in a news release that the company was attracted to Tucson after an extensive search, partly because of the talent available here.
Thousands of people in Tucson are employed by several major customer-service and technical-support call centers operated by companies including Afni, Citi, Intuit and OptumRx.
Full-time opportunities are available for positions including account associates, team leaders, human resources staff, quality assurance specialists and trainers, the company said.
Posted by Veronica Silva Cusi, news correspondent
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About VXI Global Solutions:
VXI supports multiple types of interactions across multiple channels. Our experience includes product/services inquiries and lead generation, customer care, sales, retention, as well as technical support of hardware/software and other products. In addition we perform application processing, data entry, research & adjustments, early stage collections, fulfillment, and post call surveys. We can assist clients via voice, IVR, chat, email, and text. Specifically our services include the following Business Process Outsourcing • Customer Care • Inbound/ Outbound Sales • Technical Support • Multi-Channel Solutions • Retention and Loyalty Programs • Back office Support Information Technology Outsourcing: • Application Maintenance and Testing • Global Release and Localization • Quality Assurance and Testing • Software Development • Research & Development Operations • Systems Management • Database Analysis • Technical Support • Database Management • Infrastructure Management • Digital Care Services • Software Development • QA / Functional Testing - Interoperability • Globalization
Published: Wednesday, April 30, 2014