News : VXI to Add 250 Workers
Canton, OH, USA, September, 2015 -- More full-time jobs are being offered by VXI Global Solutions.
The company said that employees are needed because of a new contract with a client.
VXI plans next week to begin daily job fairs that will continue for two weeks. The goal is to fill 250 in-bound customer care positions beginning Sept. 28.
Plans are to hire 100 people by the end of September, "but the growth will continue beyond that, through the fall and winter," said Amy Braxton, senior human resources manager.
It’s the second hiring announcement by the company this year. During the spring, VXI added 100 people to meet demands of additional customers.
VXI has more than 750 employees in its call center, which opened three years ago at 401 Cleveland Ave. NW. The company also has call centers in Youngstown and Cincinnati, Los Angeles, Tucson, Arizona, and Lubbock, Texas, as well as in Europe and Asia. There are plans to open a call center in Atlanta later this year and other potential locations are being considered, Braxton said.
The company hopes to attract people ready to start a career in customer care and tech support. "Our professional growth opportunities are unrivaled, and our Canton center is full of examples of that," Braxton said.
VXI is seeking candidates with at least six months experience at a contact center, or in customer service and technical support, plus intermediate computer skills and the ability to work flexible shifts.
Posted by Veronica Silva Cusi, news correspondent
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About VXI Global Solutions:
VXI supports multiple types of interactions across multiple channels. Our experience includes product/services inquiries and lead generation, customer care, sales, retention, as well as technical support of hardware/software and other products. In addition we perform application processing, data entry, research & adjustments, early stage collections, fulfillment, and post call surveys. We can assist clients via voice, IVR, chat, email, and text. Specifically our services include the following Business Process Outsourcing • Customer Care • Inbound/ Outbound Sales • Technical Support • Multi-Channel Solutions • Retention and Loyalty Programs • Back office Support Information Technology Outsourcing: • Application Maintenance and Testing • Global Release and Localization • Quality Assurance and Testing • Software Development • Research & Development Operations • Systems Management • Database Analysis • Technical Support • Database Management • Infrastructure Management • Digital Care Services • Software Development • QA / Functional Testing - Interoperability • Globalization
Published: Tuesday, September 8, 2015