News : VXI to Add 250 Workers
Canton, OH, USA, September, 2015 -- More full-time jobs are being offered by VXI Global Solutions.
The company said that employees are needed because of a new contract with a client.
VXI plans next week to begin daily job fairs that will continue for two weeks. The goal is to fill 250 in-bound customer care positions beginning Sept. 28.
Plans are to hire 100 people by the end of September, "but the growth will continue beyond that, through the fall and winter," said Amy Braxton, senior human resources manager.
It’s the second hiring announcement by the company this year. During the spring, VXI added 100 people to meet demands of additional customers.
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VXI has more than 750 employees in its call center, which opened three years ago at 401 Cleveland Ave. NW. The company also has call centers in Youngstown and Cincinnati, Los Angeles, Tucson, Arizona, and Lubbock, Texas, as well as in Europe and Asia. There are plans to open a call center in Atlanta later this year and other potential locations are being considered, Braxton said.
The company hopes to attract people ready to start a career in customer care and tech support. "Our professional growth opportunities are unrivaled, and our Canton center is full of examples of that," Braxton said.
VXI is seeking candidates with at least six months experience at a contact center, or in customer service and technical support, plus intermediate computer skills and the ability to work flexible shifts.
Posted by Veronica Silva Cusi, news correspondent
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About VXI Global Solutions:
With more than 28,000 employees across 42 delivery centers, VXI Global Solutions is a leader in customer experience management, operations management and digital IT solution. Established in 1998, the company delivers business services and technology solutions tailored for clients to deliver superior customer experience (CX). With a diverse workforce and customer experience centers in North and Latin America, Caribbean, Europe and Asia Pacific, VXI drives high Net Promoter Score (NPS) through its unified digital service strategy, customer management solutions and proprietary productivity/efficiency-enhancing technology platform.
Published: Tuesday, September 8, 2015
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