News : Wage Settlement for Private Outsourcing Firm Employees
Coimbatore, India, Jan 23, 2015 -- Labour department officials held talks with the employees of C Cubed Solutions, a company that provides call centre, BPO, healthcare billing and IT outsourcing services, and the management representatives here on Thursday and arrived at an agreement on payment to the employees as the company was stopping operations here.
An employee who did not want to be identified said that C Cubed was present in India for the last 15 years and started Coimbatore operations four years ago. It employed 283 people and most of them were engineers. On January 19, employees who reported to work at 6 p.m. were told that the Coimbatore operations were being stopped, the employee claimed.
On Tuesday, a couple of representatives of the company told the employees that the pending salary payment would be made in two terms. The employees met the District Revenue Officer on Wednesday and labour department officials on Thursday here.
GO FOR GOLD AND REPRESENT YOUR NATION!
The 2018 13th annual Top Ranking Performers Global Awards are open until 31st Dec 2017
Awards for all levels of staff and a fantastic range of corporate awards for contact centers! Click on the banner for details!
According to Joint Labour Commissioner P. Marimuthu the employees would get 25 per cent of the pending salary on Thursday and a post dated cheque for the remaining on January 27. The company would also give experience certificates to the employees.
At another IT firm located at Singanallur here, there were reports that the company was downsizing the employee strength. However, an official of the company said that it was "downsizing to a minimal level". The total strength of about 350 plus will come down by hardly ten per cent and "We have followed the due process of retrenchment." The company started operations here seven years ago.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Don’t Let Policy Destroy Service
Published: Tuesday, January 27, 2015
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
DialogTech, the combination of Ifbyphone and Mongoose Metrics, provides the only platform for end-to-end call attribution and conversion essential for data-driven marketers. DialogTech's platform solv...
Doxim is a provider of SaaS-based customer engagement solutions for credit unions, community banks and wealth management firms. Doxim’s Customer Engagement Platform helps financial institutions transf...
eGain customer engagement solutions power digital transformation for leading brands. Our top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected custom...