News : Wandsworth Borough Council Extends Contract with Liberata
#contactcenterworld, @liberatauk, @wandbc
London, 25 January 2016 – Liberata, a business process innovation company, announced that Wandsworth Borough Council has extended its contract with the company to run the collection and processing of business rates until 2019. Liberata has worked with Wandsworth Borough Council since 1999. Since then, Liberata and Wandsworth have worked together in a partnership through various re-bids and extensions; the partnership has enabled Wandsworth to become one of London’s top performers for business rate collections.
Kevin Legg, Assistant Director (Revenue Services) at Wandsworth Borough Council, said: "We look forward to extending our partnership with Liberata. The results speak for themselves, as for the past three years the partnership has helped the council to achieve collection rates of 99%, placing it in the upper quartile for business rate collections across London Boroughs."
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Vijay Chandiramani, COO of Local Government Business Process Services at Liberata, said: "In the face of ongoing challenges, it is important that councils ensure they can effectively collect due revenue. Our ongoing work with Wandsworth is a great example of how our sector specific expertise and effective process automation and data analytics is delivering a cost-effective, low-risk, and high-value services to local councils."
Posted by Laura Collins, Editorial Management
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Liberata is a business process innovation company that helps customers reinvent complex services, transactions and processing.
About Wandsworth Borough Council:
Wandsworth London Borough Council is the local authority for the London Borough of Wandsworth in Greater London, England.
Published: Wednesday, January 27, 2016
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