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News : Wavenet Acquires Portal Voice and Data

#contactcenterworld, @data_uk

Solihull, England, Feb 17, 2020 -- Wavenet has announced the acquisition of Portal Voice and Data Limited for an undisclosed consideration.

Following the successful acquisition of VIA in January, Wavenet announces the acquisition of Portal Voice and Data, a Norfolk-based supplier of telecommunications solutions including Telephony, Data, VoIP and Cloud. The acquisition of further develops Wavenet’s position in the UK market with Portal’s 20 years of telecoms and maintenance expertise.

John Corney, Managing Director of Portal Voice and Data said:

"This is a fantastic opportunity for our customers and staff, the team at Wavenet have made the whole process very easy for us. This acquisition will massively boost the potential of all of our customers giving them access to Wavenet’s large portfolio of telecoms and technology services and their first-class customer and technical support."

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Bill Dawson, CEO of Wavenet commented:

"As with previous acquisitions, this is a really exciting time for the employees and customers of both Portal and Wavenet. Our combined potential and expertise will improve our customer service and maintenance experience and will open Portal customers to Wavenet’s extensive and advanced product portfolio, including TeamsLink, our newly launched Microsoft Teams calling and contact centre platform.

I am thrilled to have Portal joining the Wavenet Group and look forward to working with their customers to build on the strengths and service they rely on. At Wavenet we pride ourselves on deploying solutions that make businesses brilliant and we are looking forward to bringing these innovative and market-leading services to more customers."

#contactcenterworld, @data_uk

Posted by Veronica Silva Cusi, news correspondent
Source: https://uk.wavenetuk.com


About Wavenet:
Company LogoUK Data IT Ltd provides services to help companies who make outbound calls for sales, marketing, debt recovery, canvassing of opinion, charitable donations and market research.
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Today's Tip of the Day - Printing Telephone & Fax Numbers

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Published: Tuesday, February 18, 2020

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2020 Buyers Guide Visual Communications

 
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Co-Browsing is the practice of web-browsing where two or more people are navigating through a website on the internet. Software designed to allow Co-Browsing focuses on providing a smooth experience as two or more users use their devices to browse your website. In other words, your customer can permit the agent to have partial access to his/ her screen in real-time.
 

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