News : Web.com Expansion to Bring Hundreds of Jobs to Pictou County
Pictou County, Nova Scotia, Canada, Aug 16, 2016 -- As many as 40 people could be starting work at Web.com’s new location in New Glasgow in September.
The Internet services company announced it is opening an operations branch in the former Convergys space immediately with a target of 330 new jobs within three years.
"Thank you for choosing New Glasgow; thank you for choosing Pictou County. We look forward to great things from Web.com Canada here in our community and to being a part of the Web.com Canada presence here in Nova Scotia, enabling small businesses across Canada and the United States to succeed," said New Glasgow Mayor Barrie MacMillan during a press conference to an enthusiastic crowd of local politicians and business community members in council chambers.
The U.S.-headquartered company provides Internet services like website design and management, and marketing campaigns to small businesses.
The process started a year and a half ago, senior vice president of Web.com Canada Sandy Ross said, as the company saw the need for growth. They contacted Nova Scotia Business Inc., who identified markets that might be a good match.
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This led Web.com to New Glasgow where the company met with MacMillan and town staff over several months.
"They kind of closed the rest of the deal by persuading us what a good place this would be to do business," Ross said.
Kim Dickson, who led the New Glasgow town staff team as they put together promotional materials to sell the community, said it was a community effort to bring the employer to the area. She noted the staff team, which included herself, CAO Lisa MacDonald and business development officer Frank MacFarlane, as well as Career Connections, NSCC Pictou Campus and Crombie REIT were all important parts of bringing Web.com to Pictou County.
"They’re here for the long haul and they’re very invested in their communities. They’re very supportive of their employees, so we’re very fortunate to have a world-class leader like that choose this community," she said, adding that it’s a huge boost to the local economy and offers careers for not only people who are currently unemployed but also new graduates.
Starting wages for staff dealing with customers can expect between $15 to $18 an hour while management wages begin at $30 an hour, Ross said.
Many of the first positions hired will be phone based, "but these jobs will be working with customers to design and develop their marketing plans under Web.com’s premier products," Ross said in information provided by the company.
Web.com will be hiring for 12 different roles in New Glasgow with many of the positions based on the knowledge employees gain in the entry role.
"…We expect to promote quite a few people out of this entry role into more advanced positions."
The company has been in Yarmouth for 15 years. They currently employ more than 400 full-time employees in the province.
"In that time, it has grown from being a call centre into a full business operation centre handling many different facets of our business. We also believe in promoting from within. Almost every supervisor, manager and director is from the area," said Ross. "We have never had a layoff and have grown overall wages and total employment almost every year. We anticipate much the same opportunity here for New Glasgow."
Nova Scotia Business Inc. has approved a payroll rebate for Web.com Canada in New Glasgow that could see the company earn up to $6.3 million.
"Payroll rebates are designed in a way that the tax revenue generated for the province by the new jobs in Nova Scotia is always more than the amount spent on the rebate," a press release from NSBI said.
They are only paid after a business has generated actual payroll, the province’s privately-led business development agency said, adding that for every dollar a company spends on new jobs, it receives between five and 10 cents back.
Posted by Veronica Silva Cusi, news correspondent
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