Boston, MA, USA, Oct 15, 2018 -- Grandstream, connecting the world with SIP unified communications solutions since 2002, and WebMeet, provider of web-based conferencing services, announced a new partnership.
Grandstream’s GVC3210 now fully supports WebMeet’s collaboration platform, allowing businesses to access WebMeet’s platform using Grandstream’s endpoints.
Posted by Veronica Silva Cusi, news correspondent
Grandstream Networks is a manufacturer of IP voice/video telephony and video surveillance solutions.
Published: Wednesday, October 17, 2018
Eastwind sells Oracle, Ribbon, and Dialogic SBC and routing solutions for both premise-based and cloud-based deployments along with Microsoft Teams integration. Eastwind offers managed service offerings and complete 7x24 support.
|2.)||Lieber & Associates|
Call Routing and Contact Center Optimization
L&A provides consulting services to optimize contact centers, including call routing, skills-based routing, and multi-location routing. The firm's senior consultants have several decades of experience each in this area and work with all vendors' systems. L&A's president pioneered skills-based routing.
The SPEED solution solves for service level issues while cost optimizing the environment with automation.
Provides an enhanced way to speed up & optimize invoking temporary agent skills configuration changes into the contact center environment.
Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires.
*Automated / Scheduled Temporary Agent Skills Configuration Management
*Immediate Temporary or Reoccurring Schedule Skills Configuration Changes
*Easy to Use/Operations Administration Focused
*Descriptive Monitoring Activity Dashboard
*Detailed “End to End’ Audit Trail and Performance Monitoring