Norristown, PA, USA & Galway, Ireland, March 11, 2019 -- WEBTEXT, a provider of enterprise messaging, is proud to announce that it has achieved Bronze Technology Partner status in the ServiceNow Technology Partner Program (TPP). As a Bronze TPP partner WEBTEXT ServiceNow CRM agent messaging solution has successfully completed app certification and is commercially available in the ServiceNow Store.
"WEBTEXT is honored to be selected by ServiceNow to deliver our smart messaging solutions to ServiceNow CRM customers", said AJ Cahill, WEBTEXT CEO. "Becoming a ServiceNow technology partner and having our agent messaging solution published in the NOW Store is an important milestone for WEBTEXT, extends our market reach and further validation of our easy to deploy enterprise messaging solutions."
Posted by Veronica Silva Cusi, news correspondent
WEBTEXT is the only messaging provider that can seamlessly connect every existing Avaya or Cisco contact center and related business system to customers’ cell phones. Using proprietary applications and a network of global messaging gateways, WEBTEXT delivers rich mobile messaging that transforms customer journeys to create a new customer experience enabling more customers to be handled in their preferred channel with their preferred device. WEBTEXT messaging is easy to deploy and always allows customers to keep their existing voice provider.
ServiceNow is a platform-as-a-service provider of IT service management software. It was founded in 2003 by Fred Luddy, the previous CTO of Peregrine Systems and Remedy Corporation.
Published: Wednesday, March 13, 2019
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