Norristown, PA, USA & Galway, Ireland, Sept 17, 2019 – WEBTEXT, a cloud-based provider of enterprise messaging solutions, announced its new cloud Messaging Campaign Manager (MCM) is now commercially available. Designed for cloud platform providers and technology partners without their own cloud messaging campaign solution, MCM supports the most common customer requests for high volume automated SMS messaging as well as addresses competitive shortcomings.
"We’re very proud to announce MCM", said AJ Cahill, WEBTEXT CEO. "It’s not only the first purpose build cloud-only messaging campaign manager designed for contact center, it’s also best in class in that offers the features customers are looking for and it’s integrated with a SMS gateway."
WEBTEXT plans to OEM and license MCM to cloud platform providers and technology partners.
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Posted by Veronica Silva Cusi, news correspondent
WEBTEXT is the only messaging provider that can seamlessly connect every existing Avaya or Cisco contact center and related business system to customers’ cell phones. Using proprietary applications and a network of global messaging gateways, WEBTEXT delivers rich mobile messaging that transforms customer journeys to create a new customer experience enabling more customers to be handled in their preferred channel with their preferred device. WEBTEXT messaging is easy to deploy and always allows customers to keep their existing voice provider.
Published: Friday, September 20, 2019
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