Ocala, FL, USA, Jan. 22, 2021 -- Ansafone Contact Centers is ringing in the New Year with new leadership. This contact center and BPO provider is pleased to announce and welcome Gina Robertson as the new Vice President of Client Services. With multiple locations nationwide, Ansafone looks forward to having her join the corporate management team, which is headquartered in Ocala, FL.
"Ansafone has a lot of exciting initiatives underway that will help position us for significant growth," Gina explained when asked why she chose Ansafone as the next stop on her career path. "Based on what I have already learned since joining the company, I am confident there will be tremendous career opportunities for me here at Ansafone."
Gina has played leadership roles in various areas, including operation management, project management and client services. With more than 30 years of call center experience, she has a track record of success. Most notably, Gina has supported large Health Systems and even Fortune 500 Companies with call center needs.
When asked what she hopes to bring to the Ansafone team, Gina noted "experience in developing and motivating team members to build and expand important client relationships." She is set to lead a national team of experienced account executives, who strive to consistently exceed client expectations by delivering outstanding customer service. "I hope to bring some streamlined processes to Ansafone to ensure account management teams are proactively monitoring and calibrating customer service quality," she explained.
We are delighted to have Gina Robertson, our new Vice President of Client Services, to join Ansafone Contact Centers and we look to her to lead our team of experienced account executives. In an effort to ensure client success and elevate business, it's an honorable duty to assure the right people are selected to join our lineup.
Posted by Veronica Silva Cusi, news correspondent
About Ansafone Communications:
Ansafone Contact Centers is a multi-lingual, leading outsourced contact center solution provider for organizations throughout the United States, Canada and worldwide. We specialize in campaigns that require inbound and outbound call platforms and web-based interaction. Our U.S. based company blends superior people development with first rate technology solutions to ensure our clients receive terrific service and results. Through our superior CRM solutions; inbound IVR and ACD applications; and outbound CTI platforms, we provide clients with exceptional answering solutions, stellar outbound telephone marketing, key live-reporting with up-to-the-minute data, and an unbelievable sound to represent your business to your clients. Key inside sales and telemarketing skill-sets focused on up-selling; cross-selling; new customer acquisition; survey and retention; extensive customer care solutions, including traditional answering service; customer support; tier one and tier two help desk services; and social media monitoring and social media marketing support.
Published: Monday, January 25, 2021