News : West Corporation Launches VoiceMaxx Cloud Calling (Cisco BroadCloud)
Omaha, NE, USA, March 27, 2019 -- West Corporation ("West" or the "Company"), a global provider in technology-enabled services, introduces VoiceMaxx(R) Cloud Calling, a Cisco(R) BroadCloud hosted calling solution designed for midmarket organizations.
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"The launch of VoiceMaxx Cloud Calling marks West’s ability to provide a fully integrated UCaaS portfolio including contact center services to a new segment of midmarket organizations," said Rob Bellmar, Chief Product Officer for West. "West is transforming to better serve the needs of the market and differentiating our offering through innovative public and owned stack solutions that help our customers reduce complexity and enhance agility and productivity."
VoiceMaxx Cloud Calling will be available initially to customers in the United States and Canada. The Company plans to extend the offering to EMEA and APAC regions later this year.
Posted by Veronica Silva Cusi, news correspondent
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About West Corporation:
West Corporation is a provider of outsourced communication solutions. The company helps its clients communicate effectively, maximize the value of their customer relationships and drive greater revenue from each transaction. West’’s integrated suite of customized solutions includes customer acquisition, customer care and retention services, interactive voice response services, and conferencing and accounts receivable management services.
Published: Friday, March 29, 2019
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