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News : West Corporation to Acquire SchoolMessenger
Omaha, Neb., April 14, 2014 -- West Corporation, a provider of technology-driven communication services, announces it has entered into an agreement to acquire Reliance Holding, Inc. d/b/a SchoolMessenger, a provider of notification and mobile communication solutions for the K-12 education market.
SchoolMessenger will be a part of West's Unified Communications business segment. "We are excited to add SchoolMessenger to West's strong portfolio of alerts and notifications solutions," said Todd Strubbe, president of West's Unified Communications operating segment. "We know that domain expertise, platform performance and customer service are the three critical requirements for delivering a world-class messaging and notifications service. SchoolMessenger has demonstrated outstanding capability on all three dimensions. We look forward to sustaining this excellence and helping drive even greater innovation."
"A focus on serving our customers has shaped the SchoolMessenger culture since day one. We are pleased to be joining such a widely respected communications industry leader that shares our commitment to customers," said Ron Davies, executive chairman of SchoolMessenger. "As part of West, we will have access to additional resources and expertise that will further fuel our growth and reputation as the recognized communications leader in K-12."
Posted by Veronica Silva Cusi, news correspondent
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About West Corporation:
West Corporation is a provider of outsourced communication solutions. The company helps its clients communicate effectively, maximize the value of their customer relationships and drive greater revenue from each transaction. West’’s integrated suite of customized solutions includes customer acquisition, customer care and retention services, interactive voice response services, and conferencing and accounts receivable management services.
Published: Tuesday, April 15, 2014