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News : Westcon Group and AltiGen Communications Sign Agreement
San Jose, CA, Feb 19, 2014 -- AltiGen Communications, Inc. (otcqx:ATGN), a provider of Microsoft-based Unified Communications solutions, is pleased to announce that Westcon Group, a distributor of category-leading unified communications, network infrastructure, data center and security solutions with a global network of specialty resellers, expanded its unified communications portfolio to include AltiGen's MaxACD contact center for Lync solution. This agreement allows EMEA partners to accelerate growth of Microsoft Lync in their customers' contact centers.
"Microsoft Lync is a relatively untapped opportunity for contact centres in EMEA, so our partnership with AltiGen will create significant reseller opportunities in the region. AltiGen is an expert in the contact center space with more than fifteen years of technology innovation delivering comprehensive and integrated software. This agreement allows us to further expand our vendor portfolio, while enabling partners to significantly increase value to their customers," comments David Grant, Senior Vice President Westcon Convergence, EMEA.
"During the past 12 months, we've seen significant growth in the Lync Enterprise Voice market, and our ability to offer a contact center solution that natively integrates to Lync adds real business benefits. To be successful, we required a partnership with a high profile distribution partner sharing our vision. Westcon's commitment to complete support service to their customers from design to delivery is exceptional and we are delighted to be working with them," comments Paul Fullman, Vice President AltiGen Communications, EMEA.
Posted by Veronica Silva Cusi, news correspondent
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More Editorial From Altigen Communications
About Altigen Communications:
AltiGen Communications designs, manufactures and markets next generation, time-tested IP-PBX telephone systems that use both the Internet and the public telephone network to enable an array of applications that take advantage of the convergence of voice and data communications.
About Westcon Group:
Westcon Group, Inc. is a value added distributor of category-leading unified communications, network infrastructure, data center, and security solutions with a global network of specialty resellers. Westcon's teams create unique programs and provide exceptional support to accelerate the business of its global partners. Strong relationships at every level of the Westcon Group organization enable partners to receive support tailored to their needs.
Published: Monday, February 24, 2014