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News : WhatsApp Helpline by Police in Kurukshetra

#contactcenterworld

Kurukshetra, Haryana, India, Dec 23, 2016 -- In an effort to check crime and corruption in the city, the Kurukshetra Police will launch a WhatsApp helpline for the public.

The decision was announced today by the newly appointed Superintendent of Police Abhishek Garg.

He said any citizen would be able to send a message or video through the multimedia messaging helpline regarding any suspicious activity in the area.

Even the smallest information provided at this helpline would be taken seriously and immediate action on the matter will be take, Garg said.

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A senior district police officer would be assigned the job to monitor this helpline.

The SP said that all the SHOs would be instructed to address the complaints and take prompt action.

A separate traffic police officer would also be appointed to handle the increasing traffic problem in the town, Garg said.

He said that the buses would not be allowed at the crossing at Pipli, as it creates traffic jam, and bus drivers would be asked to stop their vehicles at least 100 meters away from the crossing.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: http://www.business-standard.com


Today's Tip of the Day - Maintaining Customer Notes

Read today's tip or listen to it on podcast.

Published: Monday, December 26, 2016

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2020 Buyers Guide Visual Communications

 
1.) 
Chatvisor

Co-Browsing Integration
Co-Browsing is the practice of web-browsing where two or more people are navigating through a website on the internet. Software designed to allow Co-Browsing focuses on providing a smooth experience as two or more users use their devices to browse your website. In other words, your customer can permit the agent to have partial access to his/ her screen in real-time.
 

Survey - Online Event

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