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Birmingham, UK, Sept, 2018 -- Infinity CCS have launched their new Pay-as-you-go pricing model for contact centres that removes the need to pay a traditional upfront software licence fee.
Geoff Land, Managing Director of Infinity CCS, says; "Today’s organisations are under great pressure to deliver the best customer experience. To help make this an affordable reality…we have launched a pay-as-you-go hosted contact centre solution. It is simple to implement and easy to integrate with existing systems. Organisations will now only pay for their real usage".
The pay-as-you-go pricing model allows easy adaptation to changing business needs without overcommitting budgets. For customers it means adapting their business depending on need and not forecasts, reducing the risk of overprovisioning and over paying.
Geoff Land concludes; "Pay-as-you-go pricing models can not only save costs but for businesses such as the large BPO’s a huge benefit is they can link every penny spent to their revenues. This hasn’t always been possible in the past as IT expenditures and campaign revenues tended to be disconnected".
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Raise Your Contact Center Profile
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About Infinity CCS:
Infinity CCS LTD. is a provider of technology and services that deliver excellence, efficiency and commercial advantage for outsourced customer management providers
Published: Tuesday, September 18, 2018
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