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News : When it Comes to Tech Investments, What is Best For Your Business?

#contactcenterworld, @infinityccs

Birmingham, UK, Sept, 2018 -- Infinity CCS have launched their new Pay-as-you-go pricing model for contact centres that removes the need to pay a traditional upfront software licence fee.

Geoff Land, Managing Director of Infinity CCS, says; "Today’s organisations are under great pressure to deliver the best customer experience. To help make this an affordable reality…we have launched a pay-as-you-go hosted contact centre solution. It is simple to implement and easy to integrate with existing systems. Organisations will now only pay for their real usage".

The pay-as-you-go pricing model allows easy adaptation to changing business needs without overcommitting budgets. For customers it means adapting their business depending on need and not forecasts, reducing the risk of overprovisioning and over paying.

Geoff Land concludes; "Pay-as-you-go pricing models can not only save costs but for businesses such as the large BPO’s a huge benefit is they can link every penny spent to their revenues. This hasn’t always been possible in the past as IT expenditures and campaign revenues tended to be disconnected".

#contactcenterworld, @infinityccs

Posted by Veronica Silva Cusi, news correspondent
Source: http://www.infinityccs.com


About Infinity CCS:
Company LogoInfinity CCS LTD. is a provider of technology and services that deliver excellence, efficiency and commercial advantage for outsourced customer management providers
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Today's Tip of the Day - Find The Right Solution

Read today's tip or listen to it on podcast.

Published: Tuesday, September 18, 2018

Printer Friendly Version Printer friendly version

2021 Buyers Guide Payment Services

 
1.) 
Branch

Branch Employer Payments Platform - Earned Wage Access
Give employees instant access to a portion of their earned wages before payday! Branch helps businesses modernize their payment methods to empower working Americans. Earned wage access—with no-fee banking and access to a digital wallet and free debit card—are just some of the tools in our fast, free, and flexible platform. With Branch, businesses streamline existing payroll processes, save money, and provide faster payments and free digital banking to their employees—no pre-funding or capital required.
PH: 612-601-1095

2.) 
Eckoh

CallGuard, ChatGuard,
Securing payments for on-premise or remote agents for telephone, IVR, web, mobile, Chat and Chatbot.

A patented technology that is flexible way to take secure, PCI DSS compliant payments via live agents over the telephone, web, Chat, Chatbot, or IVR. No sensitive data enters the contact centre environment so, agents do not see, hear, store or record any card or personal details.

CallGuard can be deployed in various ways to fit the way your contact centre works. The solution can de-scope all, or parts, of your contact centre from the scope of PCI DSS compliance and works just as well for on-premise or home/remote working agents.

ChatGuard makes payments in Chat PCI DSS compliant and...
(read more)
PH: 01442 458300

3.) 
PayGuard

PayGuard®
Award-winning PCI compliance phone and multi-channel payment application.

PayGuard® is easy to deploy, very easy for agent to use from the office/contact centre or from home and is affordable.
PH: 03333 660 160
 

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