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News : Whetstone Technologies Announces SoniBridge

#contactcenterworld

Newark, NJ and New York, NY, and Philadelphia, PA, USA, July, 2019 -- Whetstone Technologies announces the general availability of the SoniBridge platform, spanning the gap between voice assistants and mobile marketing via text messaging. 

"We developed the SoniBridge platform to close the customer engagement loop while delivering a frictionless, beneficial user experience. Our technology enables clients to increase offer redemption and lead generation rates with immediate digital fulfillment to a customer's mobile device after interacting with a brand's Amazon Alexa or Google Assistant voice app," said Sanjeev Surati, CEO of Whetstone Technologies.

"The SoniBridge platform provides return on investment (ROI) by complementing a brand's marketing strategy, utilizing their existing content in a new way. Our clients can offer mobile marketing voice apps without learning and managing rapidly evolving voice technology," commented John Iwasz, CTO of Whetstone Technologies. "Multimodal, voice-first apps are highly engaging to end users."

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prnewswire.com


About Whetstone Technologies:
Whetstone Technologies provides professional services to design, develop, deploy, measure and manage voice apps using their SoniBridge platform. The enterprise-grade technology spans the gap between voice assistants and mobile marketing via text messaging.
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Today's Tip of the Day - Security Procedures

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Published: Thursday, July 25, 2019

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2020 Buyers Guide Visual Communications

 
1.) 
Chatvisor

Co-Browsing Integration
Co-Browsing is the practice of web-browsing where two or more people are navigating through a website on the internet. Software designed to allow Co-Browsing focuses on providing a smooth experience as two or more users use their devices to browse your website. In other words, your customer can permit the agent to have partial access to his/ her screen in real-time.
 

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