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News : Whitney Bank Selects the Noble Cloud Solution
Atlanta, GA, USA, March 10, 2015 -- Noble Systems Corporation, a global provider in unified contact center technology, announces that Whitney Bank has chosen the Noble Enterprise Cloud solution to support their customer service efforts. As an institution committed to helping people achieve their financial goals and dreams, Whitney Bank plans to use Noble’s cloud-based suite of unified communications products to create greater opportunities for the individuals and communities they serve.
"Noble’s cloud technologies were the perfect fit to complement our commitment to service with honor and integrity," said Dustin Redden, VP of Collections and Recoveries at Whitney Bank. "The new system will reduce the labor-intensive tasks of our representatives and help them focus on serving our customers."
Whitney Bank will use the inbound routing, contact blending, and call recording technologies in the Noble solution to enhance its contact operations as it supports clients with personal and commercial banking services in Texas, Louisiana, Mississippi, Alabama, and Florida. The Noble security and compliance tools will help Whitney Bank maintain the safety and integrity of their data and contact procedures.
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About Noble Systems:
Noble Systems Corporation is a global provider of contact center, workforce engagement, and analytics technologies, offering premise, cloud, and hybrid platforms. Noble Systems has been providing innovative solutions since 1989. Noble is the technology vendor of choice for tens of thousands of agents at 4,000+ client sites worldwide.
Published: Wednesday, March 11, 2015