News : Wilmac Partners with Cognia to Offer Cloud-based UC Solutions
Rochester, NY, USA, February, 2017 -- Wilmac, a global provider of sales, professional services, and support for recording technologies, has announced the formation of a strategic partnership with Cognia, a worldwide provider in cloud-based Mobile Compliance Recording and archiving, to offer multimedia capture, archiving, search, and analytics on a single, global cloud platform-as-a-service. In their own words, Cognia "helps financial institutions large and small make light work of communications compliance, surveillance, and risk management, across mobile voice, text, landline, video, skype, email, and social media."
To manage our customers’ current environments and plan for future needs, Wilmac now offers Unified Communication and Mobile Recording solutions that allow for the secure and easy capture, storage, analysis, and retrieval of recordings from multiple communication devices and types. Cognia’s role as the world’s first company with an enterprise-grade Mobile Recording solution gives our customers a leading edge in Mobile Communication Recording.
#contactcenterworld, @wilmaccompany, @cogniadotcom
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Posted by Veronica Silva Cusi, news correspondent
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About Wilmac Company:
Wilmac is a provider of Workforce Optimization, Quality Assurance, & Compliance Recording Solutions.
Cognia provides cloud powered business solutions to contact centers.
Published: Monday, February 13, 2017
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