News : Wilmac Partners with Cognia to Offer Cloud-based UC Solutions
Rochester, NY, USA, Nov 29, 2016 -- Wilmac Company, a global provider of sales, professional services, and support for recording technologies, has announced the formation of a strategic partnership with Cognia, a worldwide provider in cloud-based compliance archiving and analytics and mobile recording, to offer multi-media capture, archiving, search, and analytics on a single global cloud platform-as-a-service. In their own words, Cognia "helps organizations address some of their most pressing compliance, service-assurance, and productivity challenges."
To manage our customers’ current environments and plan for future needs, Wilmac now offers unified communication and mobile recording solutions that allow for the secure and easy capture, storage, analysis, and retrieval of recordings from multiple communication devices and types.
#contactcenterworld, @wilmaccompany, @cogniadotcom
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Posted by Veronica Silva Cusi, news correspondent
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About Wilmac Company:
Wilmac is a provider of Workforce Optimization, Quality Assurance, & Compliance Recording Solutions.
Cognia provides cloud powered business solutions to contact centers.
Published: Thursday, December 1, 2016
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