News : Windsor Call Centre Looks to Fill 250 Jobs
#contactcenterworld, @teamhgs, @team_hgs
Windsor, Ont., Canada, July 20, 2016 -- Hinduja Global Solutions Ltd. announced Tuesday it is looking to fill 250 jobs at its Windsor customer experience centre.
HGS will hold a job fair to recruit for the permanent, full-time customer service representative positions, which support a telecommunications provider.
The additional hiring will bring to 600 the number of employees at the Windsor operation, located at Tecumseh Mall, said site director Tanya McLean, .
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McLean said the centre’s Canadian telecommunications client is in the process of growing its business.
"We need more people to handle more of their volume," she said, adding that the Windsor centre offers customer service support. "We’ve done such a great jobs, so they’re tyring to expand us in Windsor.
The jobs pay $11.50 an hour plus health, vision and dental benefits, said McLean. Bilingual employees earn $13.50 an hour. "There also are opportunities for people to earn sales commission."
Windsor’s jobless rate — recently one of the highest in Canada — has plunged to 6.4 per cent in recent months. But McLean said she’s confident HGS will be able to find the required number of qualified candidates.
"At HGS we provide full-time opportunities with a comprehensive benefits package; we have a lot to offer and people do enjoy working here."
Interested applicants should bring their resume and identification to the event or apply online at www.joinhgs.com. Previous customer service experience and basic computer skills are an asset, the company said.
"Windsor, one of more than 66 global locations for HGS, has been a very strong operating location for a year and a half and we want to continue giving back — both with the creation of more jobs and by fostering an active culture of involvement in our community," said McLean.
The Thursday event will also host a food drive in support of Downtown Mission food bank. HGS aims to collect more than 1,000 donations.
Posted by Veronica Silva Cusi, news correspondent
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About Hinduja Global Solutions Ltd.:
A company from the Hinduja Group, Hinduja Global Solutions is a Bangalore- headquartered BPO Business Services company providing end to end consumer focused services and industry solutions. HGS has 24,000 employees world wide with over half of our revenue being delivered in operations located in NA and UK.
Published: Friday, July 22, 2016
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