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News : Windstream Enterprise Expands OfficeSuite UC® Availability into Europe and Asia Pacific

#contactcenterworld, @windstream

Little Rock, AK, USA, Mar 29, 2022 -- Windstream Enterprise (WE), a managed communications service provider, announced its Unified Communications as a Service (UCaaS) solution, OfficeSuite UC(R), is now available in Europe and Asia Pacific.

OfficeSuite UC is a cloud-based unified communications (UC) platform that streamlines information sharing and team collaboration across an increasingly globalized work environment. 

"Gartner predicts that global UC spending will grow at a 4.1% CAGR and reach $50.8 billion by 20251," said Mike Flannery, chief marketing officer of Windstream Enterprise. "The rising globalization of business has created an insatiable demand for flexible, integrated solutions that empower better communication and collaboration—across international borders. The expansion of our OfficeSuite UC solution in Europe and Asia Pacific is answering a very significant need in an ever-evolving market."

"Work-from-anywhere" is no longer an intra-U.S. concept; "anywhere" may mean any location across the globe. U.S. enterprises with covered service locations outside of the U.S. can rely on OfficeSuite UC to provide a seamless, secure communications and collaboration experience.

"Windstream Enterprise has provided OfficeSuite UC and Contact Center services for more than 15 years, and thousands of enterprise customers trust us as a market leader in UCaaS," said Austin Herrington, vice president of product marketing at Windstream Enterprise. "Named in the 2021 Gartner(R) Magic Quadrant™ for UCaaS, three years in a row, OfficeSuite UC now allows our current clients and prospects to leverage the solution globally, with secure access to voice, chat, virtual meetings and content sharing in compliance with regulatory requirements."

"Our U.S.-based clients needed the ability to support users in international locations. We delivered," said Tony Thomas, president and CEO of Windstream. "By combining our leading-edge technology with our industry-first service guarantees and our superior team of technology experts, Windstream Enterprise solidifies its place as an international leader within this multibillion-dollar unified communications and collaborations market."

#contactcenterworld, @windstream

Posted by Veronica Silva Cusi, news correspondent

About Windstream Enterprise:
Company LogoWindstream Corp. is a leading provider of advanced network communications, including cloud computing and managed services, to businesses nationwide. The company also offers broadband, phone and digital TV services to consumers primarily in rural areas. Windstream has more than $6 billion in annual revenues and is listed on the S&P 500 index.
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Published: Wednesday, March 30, 2022

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Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.

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InterDialog UCCS enables organizations to adhere to all compliances with its inbuilt call recording software and also has an option for screen recording. With centralized repository of all voice logs, its easy to maintain & retrieve all voice files and have a central control in case of multiple branches set up.

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