Little Rock, AK, USA, March, 2019 -- Windstream Enterprise Resale, a provider of cloud and network solutions, announced major Contact Center Services (CCS) enhancements to its OfficeSuite UC(R) White Label product. Customers can now leverage Interactive Voice Response (IVR), customer call back and outbound call center capabilities.
"This fully integrated, scalable, cloud-hosted CCS platform expands the market for Windstream Enterprise Resale partners, equipping them with additional capabilities to sell and support larger businesses requiring greater sophistication in managing and answering customer calls," said John Nishimoto, vice president of products for Windstream. "This empowers businesses to deliver a superior customer experience without additional capital expenditures, expensive administration licenses or specialized technical training to operate and support."
Posted by Veronica Silva Cusi, news correspondent
About Windstream Enterprise:
Windstream Corp. is a leading provider of advanced network communications, including cloud computing and managed services, to businesses nationwide. The company also offers broadband, phone and digital TV services to consumers primarily in rural areas. Windstream has more than $6 billion in annual revenues and is listed on the S&P 500 index.
Published: Friday, March 22, 2019
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