News : Wingspan Lays Off 100
Monroe, LA, USA, March 4, 2015 -- More Wingspan employees in Monroe were issued layoff notices from the company this week, but the city's economic development officer said another unidentified call center company has made inquiries about locating an operation in Monroe.
Wingspan, which took over JPMorgan Chase's 100,000-square-foot call center in midtown Monroe in 2013 with the promise of growing 900 jobs over 10 years, issued layoff notices to more than 100 employees Tuesday. That followed a layoff at the Monroe center last fall.
It's unclear how many, if any, Wingspan employees will remain in Monroe.
Wingspan's Guy Davis, a senior vice president, issued the following statement Wednesday: "Because of the nature of our services for large financial institutions, we often have to quickly staff large projects and just as quickly wrap up specific contracts.
GO FOR GOLD AND REPRESENT YOUR NATION!
The 2018 13th annual Top Ranking Performers Global Awards are open until 31st Dec 2017
Awards for all levels of staff and a fantastic range of corporate awards for contact centers! Click on the banner for details!
"Many projects have finite terms or scope, and we try to manage to have replacement projects in place to prevent disruptions in employment," the statement continued. "We currently do not have additional projects for impacted employees to move to at this time and will be reducing staff in Monroe, effective 4/30/15. We are committed to helping our impacted employees find additional work through onsite job fairs and other transition services.
Dwight Vines, Monroe's economic development officer, said he wasn't given prior notice of Wingspan's latest layoff, but he did say officials from Chase, which still owns the seven-story facility in midtown Monroe, had previously told him to begin marketing the site.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Making It Easy For Customers To Contact You
More Editorial From Wingspan Portfolio Advisors
About Wingspan Portfolio Advisors:
Wingspan Portfolio Holdings, Inc., and its wholly-owned subsidiaries, Wingspan Portfolio Advisors, LLC, and Dimont & Associates, Inc., are mortgage services companies, partnering with lenders, servicers, investors, mortgage insurers, attorneys and real estate agents throughout the U.S.
Published: Thursday, March 5, 2015
|Blue Ocean Contact Centers|
We thrive on delivering critical customer service solutions that go beyond transactional interactions. As such, our goal is to enhance lifetime customer value, providing support that is a reflection o...
For over 30 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing s...
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.