News : Winslow Earns Honor for Customer Service
Mesquite, NV, USA, April 6, 2015 -- Joe Winslow, an American Family Insurance agent in Mesquite, NV has been recognized for providing outstanding customer experience under the American Star Excellence in Customer Experience Certification Program.
"At American Family, the customer is at the center of all we do, and these agents have proven they are committed to consistently providing the best experience," said Bill Westrate, American Family Insurance's chief operating officer, in a release. "The agents who earn the American Star Excellence in Customer Experience Certification are those who have been given the highest marks from their customers for outstanding service."
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The award was determined through an evaluation process conducted under guidelines established through the American Star Excellence in Customer Experience Certification Program. The process consists of a customer satisfaction survey which measures customers' overall experience with their current American Family agent.
Posted by Veronica Silva Cusi, news correspondent
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About American Family Insurance:
American Family Insurance is a private mutual company that focuses on property, casualty and auto insurance, but also offers commercial insurance, life, health, and homeowners coverage, as well as investment and retirement-planning products.
Published: Tuesday, April 7, 2015