News : Wipro and Etiya Announce Strategic Partnership
Bangalore, India and Istanbul, Turkey, May 11, 2016 -- Wipro Limited (NYSE:WIT, BSE: 507685, NSE: WIPRO), a global information technology, consulting and business process services company, announced a strategic partnership with Etiya, an Independent Software Vendor that provides services to transform the Communications and Digital Service Providers' businesses.
The joint solution, offered by Etiya and Wipro, provides Communication Service Providers with capabilities which allow them to deliver digital services that addresses the requirements of the future market and customer expectations. The customer experience is focused around domains such as Sales and Marketing, Omni Channel Access, Social Listening and Analysis & B2B Extensions.
"This partnership brings together Wipro's in-depth knowledge of Communication Service Providers (CSPs) and the best of Etiya's product capabilities and will help in facilitating the delivery of the complete Business and Operations Support Systems to customers as well as help in exploring new market opportunities. The joint product solution will also focus on enabling better business agility and operational flexibility with minimal impact on the Communication Service Provider's business operations," said Anil K Jain, Sr. Vice President, Communications, Wipro Limited.
"Etiya's alignment to Wipro is a strategic corporate growth strategy which has been validated by strong market wins and interests. Together, our combined products and expertise, provides differential business and operational performance to Digital Service Providers (DSPs) and CSPs," said Chun-Ling Woon, CEO of Etiya (International).
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Be Prompt
More Editorial From Wipro BPO Solution Ltd.
About Wipro BPO Solution Ltd.:
Wipro Technologies is the global IT services business of Wipro Limited. Wipro delivers technology solutions to 18 countries, across four continents.
Etiya is an independent software vendor providing comprehensive Telco CRM, Catalog-Driven B/OSS, Social CRM, and Big Data Analytics to Communication & Digital Service Providers.
Published: Thursday, May 12, 2016
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
eGain customer engagement solutions power digital transformation for leading brands. Our top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected custom...
BroadSoft provides software that enables mobile, fixed-line, and cable service providers to deliver voice and multimedia services over their IP-based networks. The Company's software, BroadWorks(R), e...
Upstream Works provides best-in-class Omnichannel Contact Center software to increase customer engagement and agent success. We bring the omnichannel customer journey together across all applications ...