News : Wipro and SugarCRM Announce Partnership to Deploy CRM Solutions
Cupertino, CA, USA,. & Bangalore, India, Feb 23, 2016 -- Wipro Limited (NYSE:WIT, BSE: 507685, NSE: WIPRO), a global information technology, consulting and business process services company, announced a partnership with SugarCRM, the company that enables businesses to create customer relationships, offering Customer Relationship Management (CRM) solutions to enterprise customers.
As part of the partnership, Wipro is establishing a new SugarCRM practice within Wipro’s CRM service line. The company is also building a SugarCRM Center of Excellence (COE) with SugarCRM-trained and certified employees who can attend to customers worldwide. Wipro currently has more than 55 COEs designed to offer clients the best technologies available for transformative business solutions.
"We look forward to working with SugarCRM that helps enterprises to drive a customer-centered transformation," said Hiral Chandrana, Vice President & Head, Business Application Services (BAS), Wipro Limited. "We are delighted to strengthen our CRM portfolio by the addition of this modern CRM solution which empowers individuals to build extraordinary customer relationships and drive business performance."
This partnership comes at a very exciting time for our customers," said Clint Oram, Co-founder and Chief Technology Officer, SugarCRM.
As partners, Wipro and SugarCRM anticipate addressing the increased expectations of empowered customers and will jointly offer enterprises a tool to act as the catalyst for a seamless customer experience.
Posted by Veronica Silva Cusi, news correspondent
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Wipro Technologies is the global IT services business of Wipro Limited. Wipro delivers technology solutions to 18 countries, across four continents.
SugarCRM makes CRM Simple. As the world's fastest growing customer relationship management (CRM) company, SugarCRM applications have been downloaded more than seven million times and currently serve over 700,000 end users in 80 languages. Over 7,000 customers have chosen SugarCRM's On-Site and Cloud Computing services over proprietary alternatives. SugarCRM has been recognized for its customer success and product innovation by CRM Magazine, InfoWorld, Customer Interaction Solutions and Intelligent Enterprise.
Published: Friday, February 26, 2016