Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK

THE NEXT EVENT STARTS IN: 8 DAYS - REGISTER NOW -

Upcoming Events

CUSTOMER EXPERIENCE BEST PRACTICES

CUSTOMER LOYALTY

ARTIFICIAL INTELLIGENCE AND TECH SOLUTIONS

WORKFORCE MANAGEMENT

TRAINING IN CONTACT CENTERS

News : Wipro Cited as a Leader in B2C Mobile Services Providers by Forrester

#contactcenterworld, @wipro, @forrester

East Brunswick, New Jersey, USA and Bangalore, India, Nov 22, 2016 -- Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO), a global information technology, consulting and business process services company, announced that it has been named a "Leader" by global research and advisory firm Forrester Research Inc. in its report, "The Forrester Wave™: B2C Mobile Services Providers, Q4 2016".

Forrester Research Inc. evaluated the 13 most significant vendors in a market that they believe has 3 key sectors – Consultancies focusing on strategy and organizational change, Technology services providers that excel in mobile development and Agencies with deep backgrounds in design, experience, and marketing. Vendors were evaluated on 20 criteria on the basis of current offerings, strategy and market presence.

Ring2 Dashboards & Wallboards Free Trial 

Wipro has been identified by Forrester as having a "broad range of B2C mobile app development skills," and is noted as "best for larger, complex technology-centric transformation projects" in the report.

Elaborating on Wipro's focus on mobility services, Hiral Chandrana, Senior Vice President - Business Application Services, Wipro Limited said, "Wipro’s mobility services combine consumer centric design and agile development to help enterprises own mobile moments, drive digital transformation and accelerate business performance. I believe that this recognition reinforces our investments in mobility, and the fact that Wipro secured the maximum possible score in the referenceable work criteria is a testimony to our focus on delivering the highest value to our clients."

#contactcenterworld, @wipro, @forrester

Posted by Veronica Silva Cusi, news correspondent
Source: Wipro


About Wipro BPO Solution Ltd.:
Company LogoWipro Technologies is the global IT services business of Wipro Limited. Wipro delivers technology solutions to 18 countries, across four continents.
Company RSS Feed   Company Facebook   Company Twitter   Company YouTube   Company LinkedIn   Company Profile Page

About Forrester:
Company LogoForrester Research is an independent technology and market research company that provides advice on existing and potential impact of technology, to its clients and the public.
Company RSS Feed   Company Facebook   Company Twitter   Company YouTube   Company LinkedIn   Company Profile Page

Today's Tip of the Day - Maintaining Customer Notes

Read today's tip or listen to it on podcast.

Published: Wednesday, November 23, 2016

Printer Friendly Version Printer friendly version

2020 Buyers Guide Visual Communications

 
1.) 
Chatvisor

Co-Browsing Integration
Co-Browsing is the practice of web-browsing where two or more people are navigating through a website on the internet. Software designed to allow Co-Browsing focuses on providing a smooth experience as two or more users use their devices to browse your website. In other words, your customer can permit the agent to have partial access to his/ her screen in real-time.
 

Survey - Online Event

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed = True
session blnCompletedAwardInterestPopup = False
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =