News : WNS Positioned in the ‘Winner’s Circle’ of HfS Blueprint Report for Travel and Hospitality Customer Engagement Services
New York & Mumbai, India, Dec, 2017 -- WNS (Holdings) Limited (NYSE: WNS), a provider of global Business Process Management (BPM) services, announced that it has been positioned in the ‘Winner’s Circle’ in HfS’ Blueprint Report on Travel and Hospitality Customer Engagement Services. The report focuses on service provider capabilities in the travel and hospitality industry across customer experience related front-office, business operations support, and back-office.
"WNS is proud to be a part of the ‘Winner’s Circle’ in HfS’ Travel and Hospitality Services Blueprint Report," said Keshav R. Murugesh, Group CEO, WNS. "WNS provides agile, customer-centric operating platforms, enabling technologies, advanced analytics, and industry-specific talent to drive business outcomes through our BPM services. Our comprehensive, next-generation technology suite of solutions, Travel TRAC™ enables travel and leisure companies to digitize their business process transformation, delight their end-customers with superior experiences, maximize operational efficiencies and ensure a healthy bottom-line."
"WNS has a unique heritage in the travel industry, and a broad portfolio of travel and hospitality expertise," said Melissa O’Brien, HfS Research. "This domain led customer engagement is underpinned by a continuously growing suite of proprietary technology, enabled by analytics, which is tailored to tackle travel specific issues."
Posted by Veronica Silva Cusi, news correspondent
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About WNS Global Services:
WNS Global Services is a large global Business Process Outsourcing company headquartered in Mumbai, India. WNS formerly stood for World Network Services.
HfS Research is an analyst and global network for IT and business services, with a specific focus on global business services, digital transformation, and outsourcing.
Published: Monday, December 18, 2017
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