News : WNS to Deploy Travel Technology Suite for Tour East Group
New York, NY, USA & Mumbai, India, May 25, 2016 -- WNS (Holdings) Limited (NYSE: WNS), a provider of global Business Process Management (BPM) services, announced its partnership with Tour East Group, a Canadian travel company.
WNS will deploy RePax-TA, a schedule change management solution to help Tour East Group manage flight disruptions across all airlines. WNS will also deploy Q-Bay, a fully automated Workflow and Work Force Management solution for the travel industry. These applications are part of WNS’ technology-driven solution suite that enables all stakeholders in the travel value chain – including airlines and travel intermediaries – to improve profitability and enhance customer satisfaction.
"We are delighted to partner with Tour East Group, and to broaden the installed base for our industry-leading travel technology solutions. This suite is differentiated by its ability to solve industry-specific business problems, improve operational efficiency, and enhance the end-client experience," said Keshav R. Murugesh, Group CEO, WNS. "The selection of WNS as a solution partner is a testimony to our domain and technology capabilities in the travel and leisure space," he added.
"Tour East Group has always believed in pioneering technology platforms to drive profitability and customer satisfaction. We are confident that Q-Bay and RePax solutions from WNS will enable these objectives" said Annie Tsu, President of Tour East Group.
Posted by Veronica Silva Cusi, news correspondent
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About WNS Global Services:
WNS Global Services is a large global Business Process Outsourcing company headquartered in Mumbai, India. WNS formerly stood for World Network Services.
Published: Friday, May 27, 2016