News : Wollongong Adds a New Contact Centre
Wollongong, NSW, Australia, Nov 2 2017 -- Growth in the shared services sector in Wollongong continues with Stellar Asia Pacific committing to more expansion with the addition of a new contact centre operation.
Stellar already operates a large contact centre at 43 Burelli Street but needs more room to expand and is opening a second centre in a newly fitted out floor in the A Grade office building at 280 Keira Street, Wollongong.
MMJ commercial leasing director Michael Croghan brokered the deal and said the modern new additional contact centre on level three covered 1,370m2. And that meant plenty of space for many new jobs.
GO FOR GOLD AND REPRESENT YOUR NATION!
The 2018 13th annual Top Ranking Performers Global Awards are open until 31st Dec 2017
Awards for all levels of staff and a fantastic range of corporate awards for contact centers! Click on the banner for details!
"This is a tremendous for Wollongong. Stellar are a recognised industry leader and have been in Wollongong for many years operating a large contact centre at 43 Burelli Street. This deal is not a sideways move, but a commitment to significant additional capacity, and significant new jobs. The new centre has the capacity for 120 seats, with further potential to grow," Mr Croghan said.
Advantage Wollongong actively promotes Wollongong as an ideal location for the shared services industry because it recognises the city provides plenty of competitive advantages ranging from affordable living and life style contributing to higher staff retention.
The city also boasts lower office accommodation costs close to Sydney and a large and growing local shared services sector and employment pool.
"This is exactly the type of new business to town we want and should celebrate," Mr Croghan said.
"It builds on an already strong and growing business sector. When a group like Stellar consider locations for growth they look Australia wide. Wollongong was in competition with numerous other cities. Stellar know the Wollongong story, so their decision to investment here is therefore a clear vote of confidence in what we have to offer".
Around 50 staff are already working in the new additional call centre. They moved in three weeks ago making Wollongong the only city in Australia with two Stellar contact centres.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Motivation & Charity Work
More Editorial From Stellar
Stellar is a global business process outsourcing provider, with over 3,000 employees across 16 contact centre sites. We deliver end to end customer solutions throughout the customer lifecycle supporting multi channel solutions. We are the voice behind some of the world's leading brands.
Published: Friday, November 3, 2017
|Blue Ocean Contact Centers|
We thrive on delivering critical customer service solutions that go beyond transactional interactions. As such, our goal is to enhance lifetime customer value, providing support that is a reflection o...
For over 30 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing s...
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.