News : Women Encouraged to Use Rescue Helpline
Bangkok, Thailand, March 12, 2015 -- The government has launched a new 24-hour call center to receive complaints from foreigners in Thailand, which can be reached by dialing the 1111 hotline.
The center will be staffed by representatives from all 20 ministries so the complaints can be addressed quickly, said Prime Minister's Office deputy permanent secretary Chamroen Yutithamsakul. The center currently has English, Chinese and Japanese-speaking staff to tend to callers. The Prime Minister's Office is also planning to expand the roster of agencies' representatives to include those from Thai embassies in ASEAN countries.
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
Mr. Chamroen disclosed that the a preliminary budget has also been allocated for purchasing lunch for individuals who visit the complaints center in person, as well as for subsidizing the expense for the return trip of needy visitors.
Mr. Chamroen said that for emergency matters, foreigners should continue to use the existing 1155 24-hour hotline operated by the Tourist Police.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - User Queue Choice
ContactCenterWorld.com – is the website for the Global Association for Contact Center and Customer Engagement Best Practices. The association has a truly global footprint and supports 190,000 members from enterprises large and small with ideas, information and support tools including best practice awards, conferences and certification. Join today, FREE personal membership available at this link https://www.contactcenterworld.com/register.aspx and start networking and learning best practices. Contact Center World. (www.ContactCenterWorld.com), The Global Association for Contact Center & Customer Engagement Best Practices.
Published: Friday, March 13, 2015
|Blue Ocean Contact Centers|
We thrive on delivering critical customer service solutions that go beyond transactional interactions. As such, our goal is to enhance lifetime customer value, providing support that is a reflection o...
TTEC (NASDAQ: TTEC) is a global customer experience company that designs, builds and operates captivating omnichannel customer experiences on behalf of the world's most innovative brands. Founded in 1...
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.