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News : Women Helpline-181 Marks Valentine’s Day with Unique Marriage Registration Event

#contactcenterworld

Itanagar, India, Feb 14, 2022 -- On the occasion of Valentine’s Day "A Love Promise Forever", One Day Marriage Registration Camp was organized by Women Helpline-181 run by Oju Welfare Association (OWA) in collaboration with Arunachal Pradesh State Legal Services Authority (APSLSA).

The programme was held at OWA campus, located at Naharlagun. The programme was graced with the felicitation of APSLSA, Legal Aid Counsel, Ms. Raknu Konya , Advocate Techi Nech and Para Legal Volunteer Ms. Oman, followed by a short speech by Ms. Binny Yachu Project Manager Women Helpline-181, wherein she stated that many people are unaware about the importance of legal marriage and its benefit.

She further added that considering the rampant increase on reporting of women related cases viz.Domestic violence, maintenance claim, polygamy, property dispute etc.at Women Helpline-181 and furthermore to assist the distressed women the said camp was organized.

Ms. Raknu Konya, Legal Aid Counsel highlighted about the Act "The Arunachal Pradesh Recording of Marriage Act"2008 , she also addressed on the key factors of marriage registration and its benefits and gave free legal counselling on the spot. All together 40 plus couples got themselves registered during the camp which shall be processed further with Additional Registrar of Marriage. Team Women Helpline-181 aims at organizing more such programme so that it ease at making justice to all sections of the society.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://arunachal24.in


Today's Tip of the Day - Scripting

Read today's tip or listen to it on podcast.

Published: Tuesday, February 15, 2022

Printer Friendly Version Printer friendly version

2023 Buyers Guide Business Continuity

 
1.) 
Eckoh

CallGuard Remote
A flexible way to take secure, PCI DSS compliant payments from home or remote locations. It’s quick to deploy needs no changes to processes or systems.

CallGuard Remote prevents agents from seeing, hearing or recording card details so, the agent, their screen, and any call recordings are removed from the scope of PCI DSS.

This simple approach means the customer effectively types their own payment information into the agent’s payment screen, but with the card details being shielded from the agent’s view. It’s simple, and highly effective.

2.) 
OpsTel Services

SPEED & PLUS
The SPEED solution solves for service level issues while cost optimizing the environment with automation.

Provides an enhanced way to speed up & optimize invoking temporary agent skills configuration changes into the contact center environment.

Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires.

Speed features:

*Automated / Scheduled Temporary Agent Skills Configuration Management
*Immediate Temporary or Reoccurring Schedule Skills Configuration Changes
*Easy to Use/Operations Administration Focused
*Descriptive Monitoring Activity Dashboard
*Detailed “End to End’ Audit Trail and Perfor...
(read more)

3.) 
Vads

VADS Business Continuity Plan
VADS provides a business continuity plan by providing full outsource services and manage services. we've provided this to several clients. You can contact us for a detailed study case.

4.) 
Teckinfo Solutions Pvt. Ltd.

InterDialog UCCS
Adapting to the new normal contact center industry has to be ready for work from anywhere agents to maintain business continuity. Even when working from remote locations, the work from home agents or remote agents need to be monitored for smooth customer service operations or effective tele sales.

InterDialog UCCS with its work from home agent ready call center software helps you to have complete control over your contact center operations. Agents can log in from any where , home, office or any other place where they are through their mobile phone or desktop , or even through our ID mobile app . With centralized recording & reporting , you gain visibility of all contact center metrics , and you can manage your center the same way as you were doing when working from office.
 

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