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News : WorkForce Software Earns Top Position in Info-Tech’s SoftwareReviews Workforce Management

#contactcenterworld, @WorkForceSW

Livonia, MI, USA, Nov 29, 2022 -- A global provider of integrated employee experience and workforce management solutions, WorkForce Software, announces its WorkForce Suite was named the top vendor solution in the latest Workforce Management (WFM) – Enterprise Data Quadrant Report 2022 from Info-Tech’s SoftwareReviews for the fifth consecutive year. Info-Tech’s Data Quadrant Report provides a comprehensive evaluation of solutions in workforce management – for the enterprise market with WorkForce Software ranking in the highest position and winning a Data Quadrant Gold Medal in the Workforce Management – Enterprise (WFM) Software Awards category.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from information technology (IT) and business professionals. The data is verified for accuracy, analyzed, and categorized in easy-to-visualize charts. Each product is compared with all other products in the category to create a holistic, unbiased view of workforce management software providers. Businesses that are committed to connecting with their employees and optimizing productivity are investing in modern workforce management solutions. Modern workforce management enables business leaders to forecast labor requirements, optimize staff scheduling, track time and attendance for accurate pay, gather valuable employee feedback in the flow of work, consistently communicate with and among employees, engage employees with needed training, and more.

"It’s gratifying for our employees to see their hard work and commitment pay off after being named the leader in the Workforce Management Enterprise Data Quadrant for the fifth consecutive year. This is especially meaningful because our customers ranked us as the best based on their experiences using our solutions," said Mike Morini CEO of WorkForce Software. "Positively impacting our customers’ success and creating a better experience for their employees is our goal when we design our solutions. In the challenging economic environment our customers are navigating, it is imperative that companies can optimize their investments in their workforce. We are proud to be recognized for solutions that enable them to both improve operating results and their employees’ experience at work."

WorkForce Software’s WorkForce Suite received first place composite score rankings for overall vendor capabilities and product features. It also scored highest by its customers for "ease of implementation" and "business value created", ahead of other workforce management vendor solutions that were evaluated, indicating that WorkForce Software customers realize rapid results from their HR digital transformation programs and return on their investment. WorkForce Software placed in a leading vendor position in nineteen important vendor capabilities categories, including highest ranked in absence management, attendance management and policies, staffing, workforce dashboards and reporting, and workforce planning and forecasting.

"Creating meaningful and authentic connections between employees and their employers is essential for businesses to succeed – especially as global employers are still experiencing significant labor shortages. At WorkForce Software, we leverage consumer-grade technology and real-time data to create dynamic interactions between managers and their front-line teams, facilitate communications, and enable the flexibility that matters most to employees when they are selecting or choosing to stay with an employer," continues Morini.

#contactcenterworld, @WorkForceSW

Posted by Veronica Silva Cusi, news correspondent
Source: WorkForce Software


About WorkForce Software:
Company LogoWorkForce Software is a global provider of cloud-based workforce management solutions. The company’s WorkForce Suite adapts to each organization’s needs, delivering a breakthrough employee experience – no matter how unique your pay rules, labor regulations, schedules, and employee self-service needs are. Enterprise grade and future-ready, WorkForce Software removes the noise from a managers’ busy day, protects your organization from compliance risks, provides leadership with strategic business insights, and delivers real employee engagement at the time and place work happens.
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About Info-Tech Research Group:
Company LogoInfo-Tech Research Group is an information technology research and advisory firm, proudly serving over 30,000 IT professionals. The company produces unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. For 25 years, Info-Tech has partnered closely with IT teams to provide them with everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.
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Today's Tip of the Day - Environmental Considerations

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Published: Wednesday, November 30, 2022

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2024 Buyers Guide Automated Call Distributors

 
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