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News : WorkForce Software Honored Alongside IBM and Google for Having the Best Leadership

#contactcenterworld, @WorkForceSW

Livonia, MI, USA Aug, 2022 -- A global provider of integrated employee experience and workforce management solutions, WorkForce Software, is announcing that it has been recognized by Comparably, a workplace culture and corporate brand reputation platform, for having the Best Leadership Team. The award – determined by anonymous employee sentiment rankings over the past 12 months – places WorkForce Software’s leadership team among the top in the U.S. for large companies (more than 500 employees). This is the second award WorkForce Software has won from Comparably in 2022.

Comparably’s 5th Annual list of Best Leadership Teams is derived from thousands of anonymous employee ratings on their executive leadership teams and direct managers through Comparably.com over a 12-month period. In addition to WorkForce Software ranking on the list of highest-rated companies for having the best leadership team, the list also includes market leaders such as Amazon, Google, Nextdoor, Cisco, SAP, Deloitte, Microsoft and more.

"We are truly honored to be named one of the Best Leadership Teams, as recognized by our incredibly talented employees around the world," said Mike Morini, CEO of WorkForce Software. "I am extremely proud of our leadership team and their commitment to create an environment built on transparency, communication, empathy and the collective success of every team member. At WorkForce Software, we’ve worked hard to demonstrate through action that we value our team. We encourage everyone to bring their unique experiences, ideas and skillsets to our organization, and we are stronger and more successful because of it."

WorkForce Software was also named the 2022 Comparably award winner for having the Best Product & Design Departments, the 2021 recipient of Comparably’s Best Company Culture and Best Company Compensation awards and the 2020 recipient of Comparably’s Top Companies for Work-Life Balance. This commitment to deliver exceptional employee experiences continues into 2022, with hundreds of employees anonymously delivering high marks about their work experiences. WorkForce Software’s managers, executive team and the CEO, Mike Morini, each earned A+ rankings from the 2022 Comparably survey. The company continues to earn "A" marks for having the best Overall Culture and garners "A+" rankings in the top 5% of 14,975 similar sized companies in the areas of Team Sentiment, Manager Ratings, CEO Rankings, Executive Team and Leadership Scores.

"Our leaders genuinely care about their employees. Even though this is my first consulting role in a fully remote environment, I feel more connected and invested than in any previous company." (Employee in Services)
"They are the best leadership team I’ve ever worked for. Genuine and trustworthy. They convey clear goals and have created a culture here where we truly care about one another and strive to create the best modern workforce management software available." (Employee in Marketing)
"My direct leader stresses the importance of taking care of myself on a human level first, as this way I will also be able to show up better as an employee. They are interested in my future career goals and how to help me achieve them, even if that would mean switching to another internal team." (Employee in Customer Success)
"The clear and concise information we are given the caring nature about our culture and the way they have positioned us to become number 1 in market." (Employee from Engineering)

#contactcenterworld, @WorkForceSW

Posted by Veronica Silva Cusi, news correspondent
Source: WorkForce Software


About WorkForce Software:
Company LogoWorkForce Software is a global provider of cloud-based workforce management solutions. The company’s WorkForce Suite adapts to each organization’s needs, delivering a breakthrough employee experience – no matter how unique your pay rules, labor regulations, schedules, and employee self-service needs are. Enterprise grade and future-ready, WorkForce Software removes the noise from a managers’ busy day, protects your organization from compliance risks, provides leadership with strategic business insights, and delivers real employee engagement at the time and place work happens.
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Today's Tip of the Day - Finding The Right Vendor

Read today's tip or listen to it on podcast.

Published: Wednesday, August 10, 2022

Printer Friendly Version Printer friendly version

2023 Buyers Guide Automated Call Distributors

 
1.) 
Premium Listing
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.


2.) 
Teckinfo Solutions Pvt. Ltd.

InterDialog UCCS
InterDialog UCCS inbound call center software caters to all incoming customer requests. These incoming requests can come through any channel of customer’s choice e.g. voice, video, email, chat, WhatsApp, facebook etc.. company page or from an integrated website chat. Using InterDailog UCCS call centers can respond to inquiries of the customers and they can also register the complaints of customer as a customer support desk.

3.) 
voiptime

Voiptime Contact Center
Our contact center solution allows processing the high volume of client requests from different channels (voice, webchat, email, web callbacks), running massive outbound dialing campaigns, and makes all call center operations visible for management. Voiptime Cloud Contact Center is a professional calling solution for outbound and inbound calls. It’s a plug-and-play software that immediately increases the productivity of your call center department. With the help of our solution you are able to:
- Automate lead prospecting and have 4x more live conversations daily;
- Increase the agent occupancy up to 80-90% with the help of the fastest Predictive dialer;
- Smooth out the peaks of calls by...
(read more)
 

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