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News : WorkForce Software Honored in Comparably Annual Ranking of Top Companies for Having the Best Company Culture

#contactcenterworld, @WorkForceSW

Livonia, MI, USA, Dec 21, 2021 -- WorkForce Software, a global provider of integrated employee experience and workforce management solutions, is announcing it has won a 2021 Comparably award for having the Best Company Culture, in the large companies category (more than 500 employees). The Comparably award for Best Company Culture is based solely on employee feedback provided on Comparably.com over the past year. The rankings were determined by hundreds of thousands of ratings in several key areas, including the following core culture metrics: compensation, perks and benefits, work-life balance, professional development, career opportunities, feelings about the culture, coworkers, leadership, and overall feelings of happiness, pride, and company outlook. In addition to WorkForce Software, the list of highest-rated companies for best company culture also includes market leaders such as HubSpot, Microsoft, Adobe, IBM, Peloton, and Netflix.

"Winning this award for Best Company Culture demonstrates to the team at WorkForce Software that the efforts we’ve made to build the best employee experience for our global employees is resonating throughout the company," said Mike Morini, CEO of WorkForce Software. "It’s a top priority for me and our entire leadership team that all of our employees feel valued. The culture of this company includes empowerment and action – culture creates motivated employees, which in turn drives innovation and passion for creating the best workforce management solutions for our customers."

....NOTE - content continues below this message


INVITATION

We invite you and your colleagues to join us LIVE as we take the highest rated industry conference back on the road in 2022 - join us and the elite in the industry at the 17th annual NEXT GENERATION Contact Center & Customer Engagement Best Practices Conferences!

>>>>> FIND OUT MORE: HERE


....CONTENT CONTINUED BELOW


WorkForce Software was also the 2021 recipient of Comparably’s Best Company Compensation award and the 2020 recipient of Comparably’s Top Companies for Work-Life Balance. This commitment to deliver exceptional employee experiences continues into 2022, with hundreds of employees anonymously delivering high marks about their work experiences. WorkForce Software continues to garner "A+" rankings in the Top 5% of 1444 similar sized companies on Comparably in the areas of Team Sentiment, CEO Rankings, Executive Team and Leadership Scores, and their Manager Score which takes into account how employees feel and value their relationship with their manager.

"Our people are what make WorkForce Software such an amazing place to work. We value each other’s opinions, listen and learn from one another, and genuinely like working together," said Leslie Tarnacki, Senior Vice President of Human Resources at WorkForce Software. "In this last 18 months of being apart, we’ve created ways to strengthen our connections and support of one another. Our Employee Engagement and DEI committees are champions and facilitators of our culture, providing wonderful opportunities for enrichment and growth, both personally and professionally. Employees at WorkForce Software take pride in working here, and we are honored to win this award for Best Company Culture."

#contactcenterworld, @WorkForceSW

Posted by Veronica Silva Cusi, news correspondent
Source: WorkForce Software


About WorkForce Software:
Company LogoWorkForce Software is a global provider of cloud-based workforce management solutions. The company’s WorkForce Suite adapts to each organization’s needs, delivering a breakthrough employee experience – no matter how unique your pay rules, labor regulations, schedules, and employee self-service needs are. Enterprise grade and future-ready, WorkForce Software removes the noise from a managers’ busy day, protects your organization from compliance risks, provides leadership with strategic business insights, and delivers real employee engagement at the time and place work happens.
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Today's Tip of the Day - Speech Recognition

Read today's tip or listen to it on podcast.

Published: Thursday, December 23, 2021

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2022 Buyers Guide Business Continuity

 
1.) 
Eckoh

CallGuard Remote
A flexible way to take secure, PCI DSS compliant payments from home or remote locations. It’s quick to deploy needs no changes to processes or systems.

CallGuard Remote prevents agents from seeing, hearing or recording card details so, the agent, their screen, and any call recordings are removed from the scope of PCI DSS.

This simple approach means the customer effectively types their own payment information into the agent’s payment screen, but with the card details being shielded from the agent’s view. It’s simple, and highly effective.

2.) 
OpsTel Services

SPEED & PLUS
The SPEED solution solves for service level issues while cost optimizing the environment with automation.

Provides an enhanced way to speed up & optimize invoking temporary agent skills configuration changes into the contact center environment.

Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires.

Speed features:

*Automated / Scheduled Temporary Agent Skills Configuration Management
*Immediate Temporary or Reoccurring Schedule Skills Configuration Changes
*Easy to Use/Operations Administration Focused
*Descriptive Monitoring Activity Dashboard
*Detailed “End to End’ Audit Trail and Perfor...
(read more)

3.) 
Vads

VADS Business Continuity Plan
VADS provides a business continuity plan by providing full outsource services and manage services. we've provided this to several clients. You can contact us for a detailed study case.

4.) 
Teckinfo Solutions Pvt. Ltd.

InterDialog UCCS
Adapting to the new normal contact center industry has to be ready for work from anywhere agents to maintain business continuity. Even when working from remote locations, the work from home agents or remote agents need to be monitored for smooth customer service operations or effective tele sales.

InterDialog UCCS with its work from home agent ready call center software helps you to have complete control over your contact center operations. Agents can log in from any where , home, office or any other place where they are through their mobile phone or desktop , or even through our ID mobile app . With centralized recording & reporting , you gain visibility of all contact center metrics , and you can manage your center the same way as you were doing when working from office.
 

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