#contactcenterworld, @WorkForceSW

Livonia, MI, USA, Sept 7, 2023 – Global provider of integrated employee experience and workforce management solutions WorkForce Software, announces WorkForce Spark, a comprehensive program to support the creation of rapid implementation solutions. WorkForce Spark is designed to meet the increased demand from small and midsize businesses that are seeking solutions to modernize and digitally transform their workforce management (WFM), scheduling, time and attendance technology, and employee communications.

With continued labor shortages, economic pressure, and the need to adapt more rapidly to change, organizations of all sizes must find new ways to meet the challenges of managing business outcomes, compliance, and the growing demands of their employees. In industries with large populations of workers who do not perform their work behind a desk, meeting these needs is even more difficult. Organizations with complex union agreements and pay rules, or that are operating in regulated industries or across multiple geographies, face numerous challenges to ensure accurate pay and compliance. Small to mid-sized businesses that have the same requirements often lack access to these enterprise-class capabilities due to cost constraints.

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"WorkForce Spark enables WorkForce partners to build rapidly deployable, pre-configured solutions to deliver enterprise-class capabilities significantly faster and at a lower cost per implementation to small and mid-sized organizations who also have more complex requirements," says Mike Morini, CEO of WorkForce Software. "With WorkForce Spark, our partners deliver rapid implementation solutions for small and midsize businesses, offering the same advanced functionality that our multinational customers, including some of the world’s most prominent brands, have already harnessed."

"The team at WorkForce Software is excited to expand the implementation options we offer for our award-winning workforce management solutions to small and midsized organizations through the packages created with the new WorkForce Spark program," says Alyssa Scalia, VP of Global Systems Integrators at WorkForce Software. "Our world-class partners like EPI-USE and SD Worx, are skilled at creating repeatable programs with rapid WFM implementations so that businesses of all sizes reap the benefits of a fast return on their investment. Adoption from our partner network has been fantastic with many of the leading implementation partners in the WFM market actively working on their WorkForce Spark offerings including both country and industry specific implementation packages."

#contactcenterworld, @WorkForceSW

Posted by Veronica Silva Cusi, news correspondent
Source: WorkForce Software